ADSM-L

[ADSM-L] Unable to backup SP database after 8.1.5 server/8.1.4 client update

2018-04-02 11:27:11
Subject: [ADSM-L] Unable to backup SP database after 8.1.5 server/8.1.4 client update
From: Matthew McGeary <Matthew.McGeary AT NUTRIEN DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 2 Apr 2018 15:18:21 +0000
Hey folks,

I'm in a bit of bind, did a update to 8.1.5 on a pair of remote servers as a 
way of easing into this new security stuff and working out the kinks before it 
rolls out to the larger servers.  Here's what I did:

Server OS: Windows 2012 R2


  1.  Update client to 8.1.4 on the SP server machine itself (I back up some 
network shares that are mounted on the SP server for backup purposes
  2.  Update server to 8.1.5

After the server update to 8.1.5, the SP database backup process fails.  I get 
an RC=30 in the db2diag and a ANR4588E in the actlog.  Support has pointed me 
to this technote: http://www-01.ibm.com/support/docview.wss?uid=swg22009265 but 
the dsmsutil.exe referenced in the note DOES NOT EXIST, so I'm not able to run 
the update command to re-set the node password for the DB backup node.

So I'm pretty stuck, and support hasn't been much help over the past four days. 
 I'm starting to get antsy that these SP servers haven't had DB backups and I'm 
going to have to start deleting archive logs to keep them running, which 
doesn't make me happy.  I've tried uninstalling the client, following the 
technote as closely as I could, and using the dsmcutil.exe provided with the 
client to try and reset the DB backup node, but nothing has worked so far to 
correct this issue.

Anyone else run into this problem?

__________________________
Matthew McGeary
Senior Technical Specialist
Information Technology
T: (306) 933-8921
www.nutrien.com<http://www.nutrien.com>

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