Passed on to the Windows admin and the response was:
The service is being run as a domain account.
Believe it or not, that did the trick. Simple, yet I overlooked it. The
domain account was not a member of the local Administrator group. Thank
You!
On Tue, Jul 7, 2015 at 1:20 PM, Rick Adamson <RickAdamson AT segrocers DOT com>
wrote:
> Zoltan,
> Asking the obvious....are you running the CLI "as Administrator" ?
>
> -Rick Adamson
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
> Of
> Zoltan Forray
> Sent: Tuesday, July 07, 2015 12:01 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: [ADSM-L] Issues with Client Acceptor on 2012 server
>
> A Windows admin just installed the 7.1.2.0 client (fresh install, not an
> upgrade) on a 2012 server and has this problem.
>
> Upon Attempting to start the CIFS1-VCUCC TSM Client Acceptor she got this
> error:
>
> *Error message*
>
> “Windows could not start the CIFS1-VCUCC TSM Client Acceptor service on
> Local Computer. Error 6712: The requested propagation protocol was not
> registered as a CRM.”
>
>
>
> *Application Log – Event ID 4099*
>
> “Error Opening/Creating Registry Path
> ‘Software\IBM\ADSM\CurrentVersion\EnterpriseMgmtClients\Services”
>
>
> She found an old document talking about similar issues with really old
> clients.
>
>
> She continues with:
>
>
>
> *I manually created the "EnterpriseMgmtClients" key but no luck. I tried
> uninstalling 7.1.2.1 – removed all remnants of the registry and remaining
> folders after the uninstall. I installed 7.1.1.4, however, the same issue
> exist. I then repeated the uninstall process and installed 6.4.2.1 – no
> luck. So needless to say, I have uninstall, rebooted, deleted only to have
> the server back to TSM version 7.1.2.1. *
>
>
>
> *I just realized 7.1.2.2 was available today (7/7). I stopped the TSM
> service and installed this version. However, the same Error 6712 message
> occurs*.
>
>
> This is being done using the Administrator client.
>
>
> Any thoughts/suggestions?
> --
> *Zoltan Forray*
> TSM Software & Hardware Administrator
> Xymon Monitor Administrator
> Virginia Commonwealth University
> UCC/Office of Technology Services
> www.ucc.vcu.edu
> zforray AT vcu DOT edu - 804-828-4807
> Don't be a phishing victim - VCU and other reputable organizations will
> never use email to request that you reply with your password, social
> security number or confidential personal information. For more details
> visit
> https://urldefense.proofpoint.com/v2/url?u=http-3A__infosecurity.vcu.edu_phishing.html&d=AwIFaQ&c=AzgFQeXLLKhxSQaoFCm29A&r=eqh5PzQPIsPArLoI_uV1mKvhIpcNP1MsClDPSJjFfxw&m=Y7f5yznDODX65PJyR9um0V9ov34Re8GxSLGqB-u66aU&s=8WrTXoKDuV1SrnHIUpAAWhyJoaz7ABgDznIXs0L8V9c&e=
>
--
*Zoltan Forray*
TSM Software & Hardware Administrator
Xymon Monitor Administrator
Virginia Commonwealth University
UCC/Office of Technology Services
www.ucc.vcu.edu
zforray AT vcu DOT edu - 804-828-4807
Don't be a phishing victim - VCU and other reputable organizations will
never use email to request that you reply with your password, social
security number or confidential personal information. For more details
visit http://infosecurity.vcu.edu/phishing.html
|
