A Windows admin just installed the 7.1.2.0 client (fresh install, not an
upgrade) on a 2012 server and has this problem.

Upon Attempting to start the CIFS1-VCUCC TSM Client Acceptor she got this
error:

*Error message*

“Windows could not start the CIFS1-VCUCC TSM Client Acceptor service on
Local Computer.   Error 6712:  The requested propagation protocol was not
registered as a CRM.”



*Application Log – Event ID 4099*

“Error Opening/Creating Registry Path
‘Software\IBM\ADSM\CurrentVersion\EnterpriseMgmtClients\Services”


She found an old document talking about similar issues with really old
clients.


She continues with:



*I manually created the "EnterpriseMgmtClients" key but no luck.  I tried
uninstalling 7.1.2.1 – removed all remnants of the registry and remaining
folders after the uninstall.  I installed 7.1.1.4, however, the same issue
exist.  I then repeated the uninstall process and installed 6.4.2.1 – no
luck.  So needless to say, I have uninstall, rebooted, deleted only to have
the server back to TSM version 7.1.2.1. *



*I just realized 7.1.2.2 was available today (7/7).  I stopped the TSM
service and installed this version.  However, the same Error 6712 message
occurs*.


This is being done using the Administrator client.


Any thoughts/suggestions?
-- 
*Zoltan Forray*
TSM Software & Hardware Administrator
Xymon Monitor Administrator
Virginia Commonwealth University
UCC/Office of Technology Services
www.ucc.vcu.edu
zforray AT vcu DOT edu - 804-828-4807
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