Hello Del,

sorry for the confusion - yes, there is a real name of the Exchange VM
in the options file (replaced it to anonymize the output) - it is the VM
name as seen by the vCenter (and it is the same as the hostname in the OS).
As far as I can tell this is not the problem:
1) If this was wrong then it would not even attempt to do the copy (as
it would not "know" this is the correct the target VM - it would look
for VM with real name "<Exchange_VM>" (this very string) and do nothing
with this one)
The other VMs are backed up just fine. If I remove the option, this VM
is backed up - just without the Exchange awareness.
2) This VM had another problem during the first attempt - there were
VMware tools outdated on the machine (well, on all machines - at the
moment) - as we updated the VMware tools on this one (only), the message
changed from "outdated VMtools" to this "ANS9415E ...." Exchange VM was
rebooted after VMware tools update.

Thanks
Harry


On 1.5.2014 23:16, Del Hoobler wrote:

Hi Harry,

In the DSM.OPT file... do you really have this?
      INCLUDE.VMTSMVSS <Exchange_VM>

or does it actually have the real VM name in there, something like:
      INCLUDE.VMTSMVSS MAILSERV15

It needs to be the real VM name.

(I can't tell if you changed the messages to protect the real names
or the messages below show the actual messages you see.)

If that's not the issue, then it is difficult to determine
why the injection failed based on the information below.
I suggest opening a PMR. IBM Support can get a trace with
the VMTSMVSS traceflag to find out what is happening.

Thank you,

Del

----------------------------------------------------


"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 05/01/2014
02:35:28 PM:

From: Harry Redl <harry_redl AT YAHOO DOT COM>
To: ADSM-L AT vm.marist DOT edu,
Date: 05/01/2014 02:36 PM
Subject: TDP for Virtual Environments - Self Contained application MS

Exchange

Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>

Hello,

trying to configure TSM for VE with MS Exchange 2010 inside the VM.
Added
INCLUDE.VMTSMVSS <Exchange_VM>
to the dsm.opt but got

04/29/2014 17:38:14 ANS9415E Failed to copy 'C:\Program
Files\Tivoli\TSM\baclient\\vmtsmvss\BackupMon.exe' to
'C:\Users\datron\AppData\Local\Temp\TSM\BackupMon.exe' with VMware RC=1
on the virtual machine.
04/29/2014 17:38:14 ANS9398E IBM Tivoli Storage Manager application
protection failed to initialize on virtual machine '<NAME_OF_THE_VM>'.
See the error log for more details.
04/29/2014 17:38:15 ANS1228E Sending of object '<NAME_OF_THE_VM>' failed
04/29/2014 17:38:15 ANS1301E Server detected system error

TSM server is 6.3.4.0 on W2k8R2
TSM client is 6.4.0.11 on Windows
TSM VE is 6.4

TSM password for VM guest is set and the user is member of domain
administrators with all rights for MS Exchange (ended up with this user
during tests)

Anyone has seen this?

Thanks
Harry