Hi Geoff,

Initial configuration for mailbox item-level restore can be tricky.
It has to do with MAPI configuration and setup.

The User's Guide has some general hints/tips.
Here are a few technotes that may also help:

http://www-01.ibm.com/support/docview.wss?uid=swg21446043

http://www-01.ibm.com/support/docview.wss?uid=swg21453770

If you can't get it working, open a PMR.


Del

----------------------------------------------------


"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 11/21/2013
10:07:48 AM:

> From: Geoff Gill <avalnche96 AT yahoo DOT com>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 11/21/2013 10:08 AM
> Subject: Exchange and Sharepoint Questions
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Been asked a couple of questions that hopefully could be answered
> quickly here.
>
> 1. Been told when restoring a users mailbox, restore to a pst, and
> also tried alternate mailbox, that both methods failed. I don't have
> the client version but am curious if there are any known issues  you
> know about. Perhaps they are not doing it correctly, not sure since
> I am nowhere near the facility, and not fluent in Exchange either.
> Any suggestions I can point them to that they may have missed.
>
> 2. Can the Sharepoint agent restore individual files from within
Sharepoint?
>
> Thank You
> Geoff Gill
>
>