Been asked a couple of questions that hopefully could be answered quickly here.

1. Been told when restoring a users mailbox, restore to a pst, and also tried 
alternate mailbox, that both methods failed. I don't have the client version 
but am curious if there are any known issues  you know about. Perhaps they are 
not doing it correctly, not sure since I am nowhere near the facility, and not 
fluent in Exchange either. Any suggestions I can point them to that they may 
have missed.

2. Can the Sharepoint agent restore individual files from within Sharepoint? 

Thank You
Geoff Gill