Hi Kevin,
For the scheduler issue: Check the schedule on the TSM server using QUERY
SCHEDULE with the F=D parameter. Make sure it has not expired and that the
node still has an association for it. Use QUERY EVENT for that schedule to
see if there is indeed a pending event for the node.
Also, if you are using the client QUIET option, switch to VERBOSE while
troubleshooting. Maybe there are other related messages that are being
suppressed. And what exactly is in the dsmsched.log file and dsmerror.log
file when this schedule is attempted? More info makes it easier to try to
help on this forum... :-)
For the boot path error: there should be more in the dsmerror.log than just
the one message... I would expect at least one message with more specific
info preceding the "Boot path not found" message.
- Andy
____________________________________________________________________________
Andrew Raibeck | Tivoli Storage Manager Level 3 Technical Lead |
storman AT us.ibm DOT com
IBM Tivoli Storage Manager links:
Product support:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager
Online documentation:
https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli
Documentation Central/page/Tivoli Storage Manager
Product Wiki:
https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli
+Storage+Manager/page/Home
"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2013-05-31
14:15:42:
> From: "Kinder, Kevin P" <Kevin.P.Kinder AT WV DOT GOV>
> To: ADSM-L AT vm.marist DOT edu,
> Date: 2013-05-31 14:20
> Subject: Re: Boot Path Not Found
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Thanks for the reply Andy.
>
> I can do manual backups. When I do a manual backup, I get the boot
> path error, but I can still execute the backup. It's just the
> scheduled items that appear to fail.
>
> I am trying to back up a couple of files on the C: drive, and then
> several directories on the D: drive, but the error messages appear
> whenever the scheduler kicks off. The backups of the C: drive items
> fail, but the D: drive items now appear to be backing up. I get a
> message in my daily reports that the C: filespace has not backed up.
>
> The help request on the 1814E just says that the scheduled event is
> no longer valid on the server, and to see the sysadmin if the
> problem continues. That's me - and I'm of no further help to myself!
>
> The Windows version is Windows Server Standard Edition 2008 SP2 64-
> bit. . Sorry about that confusion.
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> Behalf Of Andrew Raibeck
> Sent: Friday, May 31, 2013 1:57 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: [ADSM-L] Boot Path Not Found
>
> Kevin,
>
> TSM tries to identify the boot drive, and if it can't, it writes that
> message about "Boot path was not found". However it should continue, and
it
> will assume C: is the boot drive. Can you do manual backups?
>
> The ANS1814E at first blush does not appear related to this. Try running
> dsmc help ans1814e for info about that message and see if the explanation
> for the message applies (in which case would be coincidental with the
boot
> path message).
>
> Can you clarify the Windows version? You said "Windows Server 2007 SP2
> 64-bit"; I am not sure if you mean 2003 or 2008.
>
> - Andy
>
>
____________________________________________________________________________
>
> Andrew Raibeck | Tivoli Storage Manager Level 3 Technical Lead |
> storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager links:
> Product support:
> http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> Tivoli_Storage_Manager
>
> Online documentation:
>
https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli
> Documentation Central/page/Tivoli Storage Manager
> Product Wiki:
>
https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/Tivoli
> +Storage+Manager/page/Home
>
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2013-05-30
> 13:49:24:
>
> > From: "Kinder, Kevin P" <Kevin.P.Kinder AT WV DOT GOV>
> > To: ADSM-L AT vm.marist DOT edu,
> > Date: 2013-05-30 13:57
> > Subject: Boot Path Not Found
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> >
> > TSM 5.5.1.0 Windows client backing up to TSM running on z\OS.
> > The TSM client software is running on Windows Server 2007 SP2 64 bit.
> >
> > A couple of days ago, the motherboard on the Windows client was
> > replaced. Since then, scheduled TSM backups will not execute. That
> > was the only change I am aware of on this client, so that's my
> > starting point in searching for a cause and fix.
> >
> > Anytime the TSM client is started or tries to engage, the following
> > error is written to the dsmerror.log:
> > 05/30/2013 11:22:38 Boot path was not found. Assumed
> > boot path as C:\
> >
> > When the scheduled backup is executed, I also see this error:
> > 05/28/2013 19:24:43 ANS1814E Unable to start the scheduled event
> > 'NORMAL_DAILY'
> >
> > The first error is not documented anywhere I can find. The second is
> > pretty generic, and doesn't have any suggestion as to how to fix
> > this particular issue.
> >
> > From the Windows server, I can see the C: drive. I have rebooted the
> > server, and it comes back up successfully.
> >
> > I have deleted the TSM software from the Windows client entirely,
> > rebooted and reinstalled. Still the same issue.
> >
> > Has anyone seen any issue like this before, or have any suggestions
> > other than reloading the entire Windows server?
> >
> > -----
> > Kevin Kinder
> > State of WV
> >
>
|
