ADSM-L

Re: [ADSM-L] Can't uninstall TSM client after OS upgrade

2011-03-28 15:55:42
Subject: Re: [ADSM-L] Can't uninstall TSM client after OS upgrade
From: Thomas Denier <Thomas.Denier AT JEFFERSONHOSPITAL DOT ORG>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 28 Mar 2011 15:50:35 -0400
-----Bill Boyer wrote: -----

>Had a server Windows 2000 with the 5.3 client loaded. The OS was
>upgraded to Windows 2003 SP2 and now I want to upgrade the client
>to a supported release for the OS. Control panel add/remove programs
>and click uninstall of the client and I get an error dialog that the
>"the operating system is not adequate for running ibm tivoli storage
>manager client". Can't even uninstall the thing! My Google searches
>haven't picked up anything that matches. Anyone else seen these
>errors and know of a way around 'em?

We don't normally remove old Windows client code before installing
newer client code. As far as we can tell, the installation process
for new client code has always performed any necessary cleanup of
previous client code. Have you tried installing newer client code
with the 5.3 code still on the system?
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