I particularly enjoy the ten product limit.

Kelly Lipp
Chief Technology Officer
www.storserver.com
719-266-8777 x7105
STORServer solves your data backup challenges.
Once and for all.


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Paul Zarnowski
Sent: Tuesday, December 22, 2009 7:57 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] IBM bureaucracy strikes again

Yet another change.  Every time they "improve" things, they make it harder for 
us to find the same information we used to be able to get at.

I'll give this a try before passing judgement.  It looks like they are going to 
a portal model where you can customize your own experience.

At 08:30 AM 12/22/2009, Richard Sims wrote:
>If you haven't been to the TSM Support Page 
>(http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html)
> very recently, you'll be dismayed to learn that this helpfully 
>product-specific page is going away - being replaced by a generalized facility 
>which you get to from the current TSM Support Page by scrolling down a very 
>long list of products to find TSM, then select one category of things you want 
>to see, then wait for their website to grind and produce a page with just that 
>information.  You can navigate to other sub-areas from the left pane, but it 
>can entail considerable delays.  And because it's generalized, there's no page 
>title to quickly let you know you're looking at TSM stuff.
>
>Someone at IBM will probably get a bonus this year for thinking up this method 
>of improving IBM's internal web pages organization ... by obliterating the 
>tailored product page that we all found so useful over the years, where we 
>could quickly get at information we needed.  IBM management's focus seems to 
>be on satisfying organizational directions more than best meeting customer 
>needs.
>
>    Richard Sims


--
Paul Zarnowski                            Ph: 607-255-4757
Manager, Storage Services                 Fx: 607-255-8521
719 Rhodes Hall, Ithaca, NY 14853-3801    Em: psz1 AT cornell DOT edu