Re: [ADSM-L] Problems with 6.1.2.0 on Windows servers
2009-11-13 13:31:27
Hello Zoltan,
We have started upgrade process from 6.1.0.2 to 6.1.2.0. 5 or 6 servers
Win2003R2 have been upgraded already.
We faced similar problem on one of them. I have fixed it by: de-install client
--> reboot server --> install client --> reboot server --> configure client
services by setup wizard (existing dsm.opt).
Ithink it is a little bit long process, but what to do?
Regards,
Grigori
________________________________________
From: ADSM: Dist Stor Manager [ADSM-L AT VM.MARIST DOT EDU] On Behalf Of Zoltan
Forray/AC/VCU [zforray AT VCU DOT EDU]
Sent: Friday, November 13, 2009 8:19 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Problems with 6.1.2.0 on Windows servers
We started pushing out 6.1.2.0 since our security officer read about the
security vulnerabilitys in 6.1.x
Now we are starting to see rashes of problems on W2K3 (both regular and
R2) servers. Yet we have plenty of servers that have upgraded with no
issues.
ALL of these servers were running just fine with 6.1.0.0 and older
versions of the client.
Most are manifesting as crashes in dsmagent and/or communications errors
(which I know from previous issues I have seen with 6.x, is often a "red
herring").
Yes, we have tried complete un/reinstalls, completely deleted the
*:\program files\Tivoli\TSM\directory
No luck googling for the obvious (dsmagent cXMLiterator)
Anyone seeing similar problems?
Excerpts from the various error logs:
dsmj.log
---------------
11/13/2009 09:23:11: ANS2613S A communications protocol error occurred
between the web browser and the client.Could not get JDOM tree !!!
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 09:23:16: ANS2613S A communications protocol error occurred
between the web browser and the client.Could not get JDOM tree !!!
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 09:24:47: ANS2613S A communications protocol error occurred
between the web browser and the client.Could not get JDOM tree !!!
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 09:24:50: ANS2613S A communications protocol error occurred
between the web browser and the client.Could not get JDOM tree !!!
*** commFlush: java.net.SocketException: Connection reset by peer: socket
write error
*** commFlush: java.net.SocketException: Connection reset by peer: socket
write error
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 09:27:24: ANS2610S TCP/IP communications failure between the
client and the server machine.*** commFlush: java.net.SocketException:
Connection reset by peer: socket write error
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 11:30:25: ANS2610S TCP/IP communications failure between the
client and the server machine.*** commFlush: java.net.SocketException:
Connection reset by peer: socket write error
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 11:42:30: ANS2610S TCP/IP communications failure between the
client and the server machine.*** commFlush: java.net.SocketException:
Connection reset by peer: socket write error
*** commOpen: java.net.ConnectException: Connection refused: connect
*** commFlush: java.net.SocketException: Connection reset by peer: socket
write error
*** commFlush: java.net.SocketException: Connection reset by peer: socket
write error
*** commOpen: java.net.ConnectException: Connection refused: connect
11/13/2009 11:45:47: ANS2610S TCP/IP communications failure between the
client and the server machine.
dsmcrash.log
-----------------------
2009/11/13 11:43:03
IBM Tivoli Storage Manager
Version: 6.1.2.00
Build date: Thu Oct 22 15:11:11 2009
dsmagent.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:0053C4A4
Register dump:
EAX=00000013 EBX=00000000 ECX=00000000 EDX=009891BA ESI=0471FBB8
EDI=78552B7E EBP=009891CD ESP=0471FA1C EIP=0053C4A4 FLG=00010202
CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000
Crash dump successfully written to file 'D:\Program
Files\Tivoli\TSM\baclient\dsmcrash.dmp'
Stack Trace:
001B:0053C4A4 (0x00393030 0x333A3531 0x32323A35 0x31003600) dsmagent.exe,
cXMLiterator::cXMLiterator()+1234948 bytes
tsmstats.ini
-------------------
[fileSystemStatistics.\\dominodc3\c$]
maxPath=193
totalLocalFiles=30471
totalLocalDirs=3059
maxDirCount=5958
maxDirName=C:\I386
[fileSystemStatistics.\\dominodc3\e$]
maxPath=68
totalLocalFiles=24
totalLocalDirs=10
maxDirCount=7
maxDirName=E:\8241623edffcba54df4fdc\amd64
[fileSystemStatistics.\\dominodc3\d$]
maxPath=92
totalLocalFiles=423
totalLocalDirs=45
maxDirCount=211
maxDirName=D:\Program Files\Tivoli\TSM\baclient\jvm50\jre\bin
dsm.opt
--------------
PASSWORDACCESS GENERATE
TCPSERVERADDRESS tsmlinux4.ucc.vcu.edu
SCHEDLOGR 30 D
ERRORLOGR 30 D
QUIET
TCPClientAddress 192.168.20.58
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