Doing a HELP 8355 from the TSM admin command line gives a suggestion that the 
PATH statements do not correctly point to the right
drive(s). Possibly the DEVICE= specified in the PATH isn't the correct DRIVE of 
the ELEMENT= you specified. Most libraries and TSM
today support the ELEMENT=AUTODETECT for the DEFINE DRIVE command. Then the 
element is determined whtn the DEF PATH is issued.

Bill Boyer
"Some days you're the bug, some days you're the windshield" - ??

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
zareyna salim
Sent: Wednesday, June 13, 2007 8:18 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: ANR8355E-I/O error has brought the tape from Read Write to Unavailable

Hi all,



I encountered an error on the tape while doing a TDP for Exchange backup.

The error was "ANR 8355E I/O error reading label for volume A000122".



After the unsuccessful backup finished, some of the tapes that were mount 
during the backup has changed from "readwrite" to
"unavailable".

I have update all the unavailable tape to read write status and run the back up 
but still I encountered the ANR8355E error and the
tapes again change the status to unavailable.



This issue happened last 3 days, when I received an intermittent unsuccessful 
backup of TDP for Exchange due to error "ANS1315E
(RC15) Unexpected Retry request". It has brought me to check the volume for the 
storage pool and found that some of tapes were in
"unavailable and read only" status. After I updated the status and ran again 
the backup the above issue occurred.



Version of :

TSM 5.2.9 on AIX version 5.2

Client on Windows Server 2003 Ent Edition SP2

Storage Agent  5.2.9

TSM for Mail    5.2.1.0

TSM API         5.2.5

Tape library     IBM ULT3580-TD2 SCSI Sequential device with driver version
6.0.4.2





The issue above is only happen on one client. Others client backup work 
successfully.



Appreciate your help.





Thanks,



Regards,



Zareyna Salim




No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.472 / Virus Database: 269.8.15/847 - Release Date: 6/12/2007
9:42 PM