Hi there,
Previously the backup ran successfully until we change the active server to
passive server on 25 May. Since then we receive intermittent backup
unsuccessful due to ANS1315E RC15 Unexpected Retry request" and had made the
tape status change to unavailable.The paths were define correctly as there
was no problem with the backup only after 25 May.
Thanks,
Regards,
Zareyna Salim
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
William Boyer
Sent: Wednesday, June 13, 2007 8:32 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] ANR8355E-I/O error has brought the tape from Read
Write to Unavailable
Doing a HELP 8355 from the TSM admin command line gives a suggestion that
the PATH statements do not correctly point to the right
drive(s). Possibly the DEVICE= specified in the PATH isn't the correct DRIVE
of the ELEMENT= you specified. Most libraries and TSM
today support the ELEMENT=AUTODETECT for the DEFINE DRIVE command. Then the
element is determined whtn the DEF PATH is issued.
Bill Boyer
"Some days you're the bug, some days you're the windshield" - ??
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
zareyna salim
Sent: Wednesday, June 13, 2007 8:18 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: ANR8355E-I/O error has brought the tape from Read Write to
Unavailable
Hi all,
I encountered an error on the tape while doing a TDP for Exchange backup.
The error was "ANR 8355E I/O error reading label for volume A000122".
After the unsuccessful backup finished, some of the tapes that were mount
during the backup has changed from "readwrite" to
"unavailable".
I have update all the unavailable tape to read write status and run the back
up but still I encountered the ANR8355E error and the
tapes again change the status to unavailable.
This issue happened last 3 days, when I received an intermittent
unsuccessful backup of TDP for Exchange due to error "ANS1315E
(RC15) Unexpected Retry request". It has brought me to check the volume for
the storage pool and found that some of tapes were in
"unavailable and read only" status. After I updated the status and ran again
the backup the above issue occurred.
Version of :
TSM 5.2.9 on AIX version 5.2
Client on Windows Server 2003 Ent Edition SP2
Storage Agent 5.2.9
TSM for Mail 5.2.1.0
TSM API 5.2.5
Tape library IBM ULT3580-TD2 SCSI Sequential device with driver version
6.0.4.2
The issue above is only happen on one client. Others client backup work
successfully.
Appreciate your help.
Thanks,
Regards,
Zareyna Salim
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