ADSM-L

ANS2609S TCP/IP communications failure between the browser and the client machine

2006-06-08 11:22:06
Subject: ANS2609S TCP/IP communications failure between the browser and the client machine
From: "Schaub, Steve" <steve_schaub AT BCBST DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 8 Jun 2006 11:21:40 -0400
server 5.2.2.0
client 5.3.2.0 & 5.3.0.5 on Win2003
 
The web gui on our 3 main fileservers seems to keep going unavailable
with this message: 
ANS2609S TCP/IP communications failure between the browser and the
client machine
 
since this is the only access our helpdesk is allowed on these servers
to do file restores, it is quite frustrating for them.
anyone seen this and have a solution?
 
sometimes I can get it back by recycling the CAD & remote agent
services, but often it requires a reboot (something not easy to get
permission for)
 
Steve Schaub
Systems Engineer, WNI
BlueCross BlueShield of Tennessee
423-752-6574 (desk)
423-785-7347 (cell)
 
Please see the following link for the BlueCross BlueShield of Tennessee E-mail
disclaimer:  http://www.bcbst.com/email_disclaimer.shtm

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