Re: Windows XP restore error(s)

I haven't seen this before... it sure would help if you could provide a
detailed (again, detailed :-) account of your restore scenario.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2005-07-19
11:49:30:

> Server: AIX 5.2/TSM 5.1.10
>
> Trying to restore a Windows XP directory, we are receiving several
errors,
> none of which, I have been able to find in READMEs or APAR lists..
>
> At first we tried the restore with TSM client level 5.1.4, and I am
wondering
> if before the machine was rebuilt they were running a newer client level
than
> they reinstalled...
>
> From the Windows XP TSM errorlog:
>
> 07/19/2005 09:59:59 fioGetAttrib(\\cites-ssip1\c$\MulberryArchive)
failed.
> 07/19/2005 10:00:01 Internal system error
> . Please check the TSM Error Log for any additional information.
> 07/19/2005 12:13:51 checkSession(): optSendQuery(): reasoncode = 136
> 07/19/2005 12:13:51 MultiByteToWideChar returned error = 122, reason:
The data
> area passed to a system call is too small.
> 07/19/2005 12:13:51 Communications protocol error
> 07/19/2005 12:13:51 MultiByteToWideChar returned error = 122, reason:
The data
> area passed to a system call is too small.
> 07/19/2005 12:13:52 ANS1809W Session is lost; initializing session
reopen
> procedure.
> 07/19/2005 12:14:07 ANS1810E TSM session has been reestablished.
> 07/19/2005 12:21:35 fioGetAttrib(\\cites-ssip1\c$\MulberryArchive)
failed.
> 07/19/2005 12:21:37 Internal system error
> . Please check the TSM Error Log for any additional information.
>
> -------------------------------
>
> After an upgrade to TSM client 5.2.4, we are seeing this:
>
> 07/19/2005 12:47:27 fioGetAttrib(\\cites-ssip1\c$\MulberryArchive)
failed.
> 07/19/2005 12:47:27 ANS9999E ntrc.cpp(905): Received Win32 RC 1396
> (0x00000574)
> from fioGetAttrib():FindFirstFile. Error desription: Logon Failure: The
target
> account name is incorrect.
> 07/19/2005 12:47:45 Internal system error
> . Please check the TSM Error Log for any additional information.
>
> Has anyone seen these before?
>
> TIA,
>
> Bob