Joshua, the open file support is not a default install option. You would
have to perform a custom install to get it. If you really believe this was
the "typical" install and no one explicitly went into the setup wizard and
enabled open file support, then you should contact IBM support for further
help. Is this install problem repeatable for you (would help if we could
recreate, but I haven't seen this problem).

The client messages you pointed out are not from an image backup, but
indicate that you were indeed attempting to perform a backup with open
file support; but the snapshot cache location is on the same volume as the
one you are backing up, which is not allowed (see the
SNAPSHOTCACHELOCATION option in the client manual for more info). You
would need to use the setup wizard to remove OFS if you do not wish to use
it; OFS is not enabled via the options file.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




"Joshua S. Bassi" <italianharleyguy AT SBCGLOBAL DOT NET>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
08/05/2003 11:54
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Re: Open File Support v5.2.0.1



>Did you install to a machine with an existing version of TSM? If so,
was the TSM LVSA
> module installed (i.e. were you enabled for online image backup)?

This was a brand new machine with no TSM code on it.

>How *exactly* did you perform the install of the client? If you chose
to install all
>components, open file support is included.

The standard installation method was used, just default modules were
loaded.

> I don't follow the part that says "... it tries to do an image backpu
of the
> filesystem...". Are you saying that when you attempt to run "dsmc
incremental" it instead
> runs "dsmc backup image"?

The error message we get is:

ANS1228E Sending of object \\hostname\c$ failed
ANS1381E The snapshot cache location cannot be located on the same
volume that is being backed up.
ANS1228E Sending of object \\hostname\c$ failed
ANS1377E Unable to perform operation using a point-in-time copy of the
filesystem on '\\hostname\c$.  The backup/archive operation will
continue without snapshot support.


I am not 100% sure what it is doing right now and am hoping that you can
shed some light on the situation.


---
Joshua S. Bassi
IBM Certified - AIX/HACMP, SAN, Shark
Tivoli Certified Consultant- ADSM/TSM
italianharleyguy AT sbcglobal DOT net
Cell (831) 595-3962