ADSM-L

Re: Failed Backup

2003-05-07 16:14:27
Subject: Re: Failed Backup
From: "Prather, Wanda" <Wanda.Prather AT JHUAPL DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 7 May 2003 16:06:12 -0400
Check to see if your client code is back-level.
Older versions of the client code didn't handle the special characters the
same way as 4.2 (I think) and up.
Just upgrading to a 4.2 or 5.1 client will probably fix it.

Here is an old post from Andy Raibeck:
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I believe that the trouble is in mapping some of the characters in the
file name to the ANSI code page in which Windows is running (notice the
'?' character in the file name). Files whose names contain characters that
are not in the ANSI code page can't be backed up by pre-TSM 4.2 software.
This is discussed in the TSM Windows client manual "Using the
Backup-Archive Client", chapter 1, section "Migrating to the
Unicode-Enabled Client".

TSM 4.2 includes Unicode support. You must have the 4.2 client AND server
in order to use this support.

Regards,

Andy
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

-----Original Message-----
From: LeBlanc, Patricia [mailto:Patricia.Leblanc AT LIBERTYMUTUAL DOT COM]
Sent: Wednesday, May 07, 2003 12:35 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Failed Backup


Anyone ever seen this error message before?  I just upgraded from 4.1.2.12
to 5.1.15. W2K Server.  This error was found in the error log on the client.

05/07/2003 01:44:33 fioScanDirEntry(): Can't map object
'G:\Profiles\n0046028\Favorites\C n o v e l . c o m -- ? ? ? ? ? ? - ? ? ?
?.url' into the local ANSI codepage, skipping ...

thanks!
pattie

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