ADSM-L

Re: Tivoli pubs email address evaporated

2003-02-13 10:52:26
Subject: Re: Tivoli pubs email address evaporated
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 13 Feb 2003 08:49:25 -0700
Richard, I've forwarded your note to the pubs folks.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.eyebm DOT com (change eye to i to reply)

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




Richard Sims <rbs AT BU DOT EDU>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
02/13/2003 08:44
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Tivoli pubs email address evaporated



Could someone in IBM/Tivoli fix this gross error...

The front of each TSM manual says to send feedback to  pubs AT tivoli DOT com
I tried that twice this morning and got:

  ... while talking to smtp2.tivoli.com.:
  >>> RCPT To:<pubs AT tivoli DOT com>
  <<< 553 sorry, that domain isn't in my list of allowed rcpthosts
(#5.7.1)
  550 pubs AT tivoli DOT com... User unknown

This was manually verified:

  10:12:07 acsn05 [~] nc smtp2.tivoli.com 25
  220 smtp2.tivoli.com ESMTP
  helo foobar
  250 smtp2.tivoli.com
  mail from: <rbs AT bu DOT edu>
  250 ok
  rcpt to: <pubs AT tivoli DOT com>
  553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)
  quit
  221 smtp2.tivoli.com

This obviously needs to be investigated by Tivoli, both to fix it and find
out
what procedures are awry to allow such a thing to happen.

  thanks, Richard Sims, Boston University Office of Information Technology