JerryLawson <jlawson AT THEHARTFORD DOT COM> wrote:

> Ironically, Tivoli the company is all about the new world - the internet,
> eBusiness, and how to manage the brave new world.  Doesn't it make sense
> that a company like this would solicit important feedback from their
> customers using the same environment that they are trying to promote?
> Does anyone else feel the same as I do - that no one is listening?

Yes! Its so annoying to be told to use these antiquated methods.