Ben,
     Hard to believe we are the only two people in ADSM land having this
     problem.  The IBM hardware guys came back and said, the first time
     this happened the tape was already mounted and ADSM didn't dismount it
     before issuing another mount for the same volume.  I would guess that
     could happen occasionaly but it shouldn't be a problem.  Did you open
     this as a software problem or a hardware problem?
     Jim Sporer



______________________________ Reply Separator _________________________________
Subject: Re: ANR8824E Errors on 3494 with 3590E Drives
Author:  "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>  at IPNET
Date:    9/28/99 1:02 PM


We too have 3 3494 libraries with 32 3590E drives. Since we installed them
and upgraded to 3.2.1.40 about 60 days ago, we have seen this error 4 times.
They were scattered across all 3 libraries.
        We logged a call and IBM analyzed the 3494 log and found that the
library had mounted the tape and replied back to the ADSM server that the
tape was mounted, however, the ADSM server never got the message and logged
an 8824 error.
        IBM suggested there was some sort of TCP/IP communication error that
caused the problems, but since our libraries are in different buildings, on
different networks and switches, I kinda doubt it.

        Luckily, the error is non fatal. If we make the tape available again
and run the command again, it mounts up fine.

Ben

> -----Original Message-----
> From: James SPORER [mailto:james.sporer AT CCMAIL.ADP.WISC DOT EDU]
> Sent: Tuesday, September 28, 1999 11:56 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: ANR8824E Errors on 3494 with 3590E Drives
>
>
>      We recently upgraded two 3590 drives to 3590e drives and
> added two
>      more 3590e drives to our 3494 ATL.  Since the change we
> have gotten a
>      ANR8824E message on four occasions.  The error causes
> ADSM to change
>      the status of the volume it is attempting to mount to
> unavailable.  We
>      have reported the problem to our IBM hardware
> maintenance people and
>      they are looking at it.  I was wondering if anyone else has had a
>      similar problem?  We are running the AIX version of ADSM at level
>      3.1.2.40.
>      Jim Sporer
>      james.sporer AT doit.wisc DOT edu
>