To: OAS     --LMS1

FROM: Betsy Moir (TTCEDM) Ext 85020
      VM Tech Services
      email:  betsy.moir AT abbott DOT com
Subject:

This is the latest frantic note from my would-be ADSM backup client from
last night.  Does anything here bring any "aha's" to mind.  The author is
in the process of testing out suggestions you've all so kindly sent on
this listserv.  I hope something works.  I sure would like to keep them
(or get them) as customers.

Fixed or not, thanks to you all for your help with this.

            ******** Client Message *****************

Last night we added the user ADSMTEST to the service.  We then took this
account (ADSMTEST), made sure it was in the group Backup Operators, and then
gave the account permissions (full control) to each drive.
The backup went through each drive, but we are getting these types of
messages.  For each drive d:\, f:\ and g:\ we got these messages.
9:08:49 Incremental backup of drive 'D:' with label 'NTUSR1'
10/21/1997 19:08:57 Directory-->                 0 D:\adsm  ** Unsuccessful **
10/21/1997 19:08:58 ANS4228E Sending of object 'D:\adsm' failed
10/21/1997 19:08:58 ANS4090E Access to the specified file or directory is
denied
10/21/1997 19:08:58 Directory-->                 0 D:\LOTSUITE  **
Unsuccessful **
10/21/1997 19:08:58 ANS4228E Sending of object 'D:\LOTSUITE' failed
10/21/1997 19:08:58 ANS4090E Access to the specified file or directory is
denied
10/21/1997 19:08:58 Directory-->                 0 D:\lotus  ** Unsuccessful
**
10/21/1997 19:08:58 ANS4228E Sending of object 'D:\lotus' failed

I keeps going on and on.  We still don't know under which NT account to give
permissions to for backup.  Whether I run the service using the account
ADSMTEST or using the system account (see below).
I've been able to get a backup using the System account if the "everyone"
group has been given "full control" to the drive

Betsy