Wrong TCP/IP addr for client

JeanSeb

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Hi,

I recently imported clients data from one server to another and because of that, i needed to update the ip address of all of the client which have changed in the new environement.

However, the schedules are still failing because TSM is trying to contact the client at the old ip address.

-I updated dsm.sys with the correct address and restarted the tsm service
-I forced the new ip from the server side. ex: "update node node_name HLA=10.1.1.68"
-A "query node nodename f=d" show the correct ip.

What did i miss ? Or could it be a bug?
 
Check that the client dsm.sys has the right node name. If you have the entry TCPCLIENTADDRESS, make sure that the entries are correct.

As mentioned by C.J., have you tried running dsmc (client side)? You should get a prompt be it requiring you to enter a userID/password or the TSM prompt.
 
When you restart the cad, it'll contact the tsm server, which will update that address. Since they're already re-iping the nodes, a little restart isn't too much to ask.
 
Yup, the IP is already updated server side, dsmc was runned to do so.
That is why I'm thinking it could be a bug of some sort (or maybe some obscure DNS setting?).

Thanks for the suggestions, I'll keep looking.
 
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