vol become unavailable and audit library not running!!!

[chandru0078]

Dear TSM experts

Anyone can help me solve "unavailable vol " problem. About 7 of my LTO3 vol turn into unavailable mode. i have tried to update vol <vol name> acc=readwrite but it will back to unavailable mode again.so i tried to move data after update to reado state but once again failed with error and vol become unavailable state again.I also tried to run audit library and i able to view the process in the queue but NO AUDIT process running even at physical library or at actlog. can anyone PLEASE HELP give me some guideline

TSM 5.3.(windows 2003)
library 3584

ANR2561I Schedule prompter contacting MBKCTRGRP-SQL (session 547) to start a
scheduled operation.
ANR0403I Session 547 ended for node MBKCTRGRP-SQL ().
ANR0407I Session 549 started for administrator ADMIN (WinNT) (Tcp/Ip
CSA-B297BB49BD8(2895)).
ANR2017I Administrator ADMIN issued command: select pct_utilized from log
ANR0405I Session 549 ended for administrator ADMIN (WinNT).
ANR2017I Administrator ADMIN issued command: QUERY LIBVOL
ANR0406I Session 548 started for node MBKCTRGRP-SQL (WinNT) (Tcp/Ip
10.200.224.48(4512)).
ANR0407I Session 550 started for administrator ADMIN (WinNT) (Tcp/Ip
tsm-213-18(3628)).
ANR2017I Administrator ADMIN issued command: select option_name,option_value
from options
ANR0405I Session 550 ended for administrator ADMIN (WinNT).
ANR0406I Session 551 started for node MBKCTRGRP-SQL (TDP MSSQL Win32) (Tcp/Ip
10.200.224.48(4671)).
ANR8356E Incorrect volume A00032L3 was mounted instead of volume A00071L3 in
library LB5.1.0.1.
ANR0406I Session 552 started for node PRDCCONLA (AIX) (Tcp/Ip
prdcconla.alrajhibank.com.my(42218)).
ANR0403I Session 552 ended for node PRDCCONLA (AIX).
ANR0406I Session 553 started for node DCMOBIUS (WinNT) (Tcp/Ip
dcmobius.alrajhibank.com.my(1245)).
ANR0403I Session 553 ended for node DCMOBIUS (WinNT).
ANR8381E LTO volume A00071L3 could not be mounted in drive MT2.0.0.1
(\\.\Tape0).
ANR1402W Mount request denied for volume A00071L3 - volume unavailable.
ANR1410W Access mode for volume A00071L3 now set to "unavailable".
ANR8356E Incorrect volume A00116L3 was mounted instead of volume A00032L3 in
library LB5.1.0.1.
ANR8381E LTO volume A00032L3 could not be mounted in drive MT5.0.0.1
(\\.\Tape2).
ANR1402W Mount request denied for volume A00032L3 - volume unavailable.
ANR1410W Access mode for volume A00032L3 now set to "unavailable".
ANR8300E I/O error on library LB5.1.0.1 (OP=8401C058, CC=314, KEY=FF, ASC=FF,
ASCQ=FF,
SENSE=**NONE**,
Description=The source slot or drive was empty in an attempt to move a volume).
Refer to Appendix D in the 'Messages' manual for recommended action.
ANR8312E Volume A00115L3 could not be located in library LB5.1.0.1.
ANR8358E Audit operation is required for library LB5.1.0.1.
ANR8381E LTO volume A00115L3 could not be mounted in drive MT6.0.0.1
(\\.\Tape3).
ANR1402W Mount request denied for volume A00115L3 - volume unavailable.
ANR1410W Access mode for volume A00115L3 now set to "unavailable".
ANR0522W Transaction failed for session 551 for node MBKCTRGRP-SQL (TDP MSSQL
Win32) - no space available in storage pool LTOPOOL1 and all successor pools.
ANR8300E I/O error on library LB5.1.0.1 (OP=8401C058, CC=314, KEY=FF, ASC=FF,
ASCQ=FF,
SENSE=**NONE**,
Description=The source slot or drive was empty in an attempt to move a volume).
Refer to Appendix D in the 'Messages' manual for recommended action.
ANR8312E Volume A00116L3 could not be located in library LB5.1.0.1.
ANR8358E Audit operation is required for library LB5.1.0.1.
ANR8381E LTO volume A00116L3 could not be mounted in drive MT2.0.0.1
(\\.\Tape0).
ANR1402W Mount request denied for volume A00116L3 - volume unavailable.
ANR1410W Access mode for volume A00116L3 now set to "unavailable".
ANR8356E Incorrect volume A00034L3 was mounted instead of volume A00078L3 in
library LB5.1.0.1.
ANR8381E LTO volume A00078L3 could not be mounted in drive MT5.0.0.1
(\\.\Tape2).
ANR1402W Mount request denied for volume A00078L3 - volume unavailable.
ANR1410W Access mode for volume A00078L3 now set to "unavailable".
ANR8356E Incorrect volume A00115L3 was mounted instead of volume A00010L3 in
library LB5.1.0.1.
ANR0482W Session 471 for node PRDWLIA2 (AIX) terminated - idle for more than 60
minutes.
ANR0403I Session 501 ended for node PRDWLIA2 (AIX).
ANR0407I Session 554 started for administrator ADMIN (WinNT) (Tcp/Ip
DATACENTER1(47384)).
------------------------------------------------------------------------
NR2017I Administrator ADMIN issued command: MOVE DATA A00010L3
ANR2232W This command will move all of the data stored on volume A00010L3 to
other volumes within the same storage pool; the data will be inaccessible to
users until the operation completes.
ANR2017I Administrator ADMIN issued command: MOVE DATA A00010L3
ANR2410E MOVE DATA: Unable to access volume A00010L3 - access mode is set to
"unavailable".
ANR2017I Administrator ADMIN issued command: ROLLBACK
ANR0407I Session 2349 started for administrator ADMIN (WinNT) (Tcp/Ip
tsm-213-18(4290)).
----------------------------------------------------------------------

 

[chandru0078]

hi mikeymac

yes i'm think same way as you but how to audit library ? from command tsm command line or from the display 3584 library menu? if from the display menu of the 3584 library which i should click? is it below steps is correct? at 3584 library display menu and i also plan to do workaround A but is it necessary ? FYI last week my vendor took out the few vol manual since it cannot be checkout. PLEASE advise.

workaround A(founded in adsm.org forum)
1- Shutdown or stop your TSM
-2 Shutdown you library
3- Boot library
4- use the audit function of your library without TSM
5- start TSM
6- audit library on TSM

4- use the audit function of your library without TSM
Menu
manual operation
inventory
inventory library(choose inventory library)
inventory frame
click "yes"

 

[tsm_dude]

audit library library_name checklabel=yes or barcode, do it when tsm running.
If it fails, stop tsm, reboot library start tsm - try again. Do a help audit for all the options.

 

[rchoudarapu]

We had a similar problem with few of our tapes and later we realised that the tapes were lying at the library's entry/exit ports.

CHECKIN LIBVOL with SEARCH=BULK option has checked in those tapes.

 

[chandru0078]

hi experts

i managed to solve this issue with help of you all. Thank you very much.

I have stopped the TSM
Then shutdown the library

boot library again

Audit library

Bring back tsm and run audit
(audit library <library name> checkl=barcode)

after that audit the each vol using below steps

Update vol <vol name> acc=readw
Audit vol <vol name> fix=yes

Above steps managed to solve tape return to unavailable state again. Once again THANKS FOR THE CONTRIBUTIONS
chandru0078