Upgrade from TSM 6.3.4 to 7.1 - User Account

[ieu00956]

I am having a weird issue with an upgrade, when I get to the credentials for the existing instance, the userid is auto filled in to .\administrator which is the service account for TSM and DB2 and its the account I am logged into the server as. When I enter the password it fails to verify. This is an OS account and I am reset the password restarted the TSM service etc so I am certain (despite second guessing myself) of the password.

has anyone seen this, I am working from the understanding that this is the operating system account that starts the services, is this correct ?

 

[marclant]

Does the password meet the requirements in 1-a? http://pic.dhe.ibm.com/infocenter/t...nstall.doc/c_srv_install_multsrv-windows.html

 

[ieu00956]

Hi, I believe so I looked at the link and from what i can see its OK. This is a test systems so I changed the password to Passw0rd in windows for the service account and in DB2 via the set command but no luck I am afraid, the account is administrator

 

[christertsm]

Same error for me.

Instance credentials:
--------------------------------------
Instance name: SERVER1
Do you want update this instance? Y. Yes N. No
-----> [Y, N]
y
User name: .\Administrator
Password:
Enter the password. Alternatively, to skip this instance, type "s" and then pres
s Enter.
----->

Verifying...
The password for this instance is not recognized. Retry the password. Alternat
ively, to skip this instance, type "s" and then press Enter.
----->

 

[reesema]

Check out this article:

https://www-304.ibm.com/support/entdocview.wss?uid=swg1IC98859

Mike

 

[ieu00956]

Hi Mike

Thanks for that,worked a dream. Very important to reverse the reg change after clicking to verify the account as if not a db2start command a few steps on will fail. Nice "feature"