Unavailible media

[feedmetwinkies]

The problem-

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Volume 000001L3 cannot be backed up - the volume is offline, in use by another process, not currently mountable, or access mode is "unavailable" or "destroyed". (SESSION: 2174)

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The media is in the library- This is a brand new system just setup and brand new media it is possible the media is bad- but I think the media was ejected and never imported back in correctly- Any ideas?



Please keep in mind I am really new to TSM- it took me a week to realize after I imported tapes I had to issue a reply(Seriously).

 

[cheffern]

What does the "access field" say when you type this:



q vol 000001L3 f=d



?

 

[feedmetwinkies]

sorry should have had that in my original post - Unavailable







Volume Name: 000001L3

Storage Pool Name: BACKUP_TAPE_POOL

Device Class Name: LTO_DEV_CLASS

Estimated Capacity: 762,938.0

Scaled Capacity Applied:

Pct Util: 4.3

Volume Status: Filling

Access: Unavailable

Pct. Reclaimable Space: 7.8

Scratch Volume?: Yes

In Error State?: Yes

Number of Writable Sides: 1

Number of Times Mounted: 25

Write Pass Number: 1

Approx. Date Last Written: 08/15/2005 10:04:39

Approx. Date Last Read: 08/15/2005 10:01:45

 

[cheffern]

So if the tape is in the library, can you run these and find it (and see if are there more):



q vol * access=unavailable

update vol * whereacc=unavailable acc=readwrite



(Sub your tape name in for * if you want to do one at a time)



Then after you make the tape available you may try this (in order) - it will make sure all your volumes are checked into the library properly:



audit library &lt;lib_name> checklabel=barcode

checkin libv &lt;libname> search=yes status=scratch checkl=barcode

checkin libv &lt;libname> search=yes status=private checkl=barcode



What happens if you do the above?

-be sure to watch q req to see if it asks for a tape in the cap/door/port of your lib...



&lt;I posted on this site the other day for an issue like yours, and I got good help:



"1) we have several volumes in "unavailable" state now - about 90 of them!

(I think what is happening is the checkin volume requests are expiring and then setting the tapes to unavailable:

11/04/05 08:56:03 ANR8351E 033: Mount request for volume A00067 has timed

out.

11/04/05 08:56:03 ANR8313E Volume A00067 is not present in library SCALAR.

(SESSION: 2)

11/04/05 08:56:03 ANR1402W Mount request denied for volume A00067 - volume

unavailable. (SESSION: 2)

11/04/05 08:56:03 ANR1410W Access mode for volume A00067 now set to

"unavailable". (SESSION: 2) )"



I believe this is what has happened to you as well... I missed replying to the requests>



I hope this helps you -

-C-