Unavailable Tapes

[balu]

Hi,

We are having tapes which are "Unavailable" with no read or write error having 33% utilized.So just tried to update the volume to access=readwrite and try to move data from that volume with in the same stgpool.But the process was not successful and the tape again return to "Unavailable".Can anyone pls suggesst a solution for this.

Thanks in advance.

 

[Nadine]

Is the tape in the library / offsite? Did you check if it needed any other tapes to be loaded?


If you run q actlog, it will give you the reason why it failed. Check if it asked for any other media to be loaded.

If the media you are having problems with is not in the library, please first bring it onsite, by checking it into the library and then setting the status to RW, try moving the data again and watch your activity log. Should it require other tapes to be loaded, also check them into the library, as status=private and try to make it ReadOnly first.

Hope this helps

 

[balu]

Hi There,

The Tape which i try to move data is in library only.While trying to update the access and starting move data,I am getting the following error in actlog...

09/04/07 10:58:32 ANR2017I Administrator ADMIN issued command: UPDATE VOLUME
DP0300 access=readwrite (SESSION: 434)
09/04/07 10:58:32 ANR2207I Volume DP0300 updated. (SESSION: 434)
09/04/07 11:05:17 ANR2017I Administrator ADMIN issued command: MOVE DATA
DP0300 stgpool=DR_BKUP_TAPE (SESSION: 446)
09/04/07 11:05:19 ANR1157I Removable volume DP0300 is required for move
process. (SESSION: 446)
09/04/07 11:05:19 ANR1140I Move data process started for volume DP0300
(process ID 40). (SESSION: 446, PROCESS: 40)
09/04/07 11:05:38 ANR1143W Move data process terminated for volume DP0300 -
process canceled. (SESSION: 446, PROCESS: 40)
09/04/07 11:06:43 ANR1044I Removable volume DP0300 is required for space
reclamation. (PROCESS: 33)
09/04/07 11:06:43 ANR1142I Moving data for collocation cluster 1 of 8 on
volume DP0300. (PROCESS: 33)
09/04/07 11:38:09 ANR8463E LTO volume DP0300 is write protected. (PROCESS:
33)
09/04/07 11:38:33 ANR8381E LTO volume DP0300 could not be mounted in drive
DRIVE4 (/dev/rmt5). (PROCESS: 33)
09/04/07 11:38:33 ANR1402W Mount request denied for volume DP0300 - volume
unavailable. (PROCESS: 33)
09/04/07 11:38:33 ANR1410W Access mode for volume DP0300 now set to
"unavailable". (PROCESS: 33)


Is there something problem with the Tape?!?Showing as write protected?Any suggestions pls...

 

[ttrinh7975]

balu-

Have you check the drive or the library to see any error?
It could be a hardward error...

Also, you can run an audit on the volume...

audit vol volume_name fix=yes

TT

 

[haubi1]

hi !

look for the parameter:
AcsTimeoutX

 

[haubi1]

hi !

look for the parameter:
AcsTimeoutX
default is 1
this is a mulitiplicator
1 = 60
4 =
since i set this from 1 to 4
i have NO unav. volumes

greetings
ps. you can see this with "q opt"

 

[aroon_e]

Hi haubi1,

I am facing the same problem and i found that AcsTimeoutX is set to 1.

Where should i change this option?

Aroon

 

[aroon_e]

Hi Everyone,

Please help me in changing the AcsTimeoutX option.I don't know where to change this option.

Aroon.

 

[syntax44]

As stated in the TSM Administrators Reference guide:

"ACSTIMEOUTX Specifies the multiple for the built-in timeout value for ACSLS APIs. The built-in timeout value for the ENTER, EJECT, and AUDIT ACS API is 1800 seconds; for all other ACSLS APIs it is 600 seconds. For example, if the multiple value specified is 5, the timeout value for audit API becomes 9000 seconds, and all other APIs become 3000 seconds."

"Parameters value Specifies the multiple for the built-in timeout value for ACSLS API. The range is from 1 to 100. The default is 1."

For example, set ACSTIMEOUTX 5 in your dsmserv.opt and restart TSM server.
With 'q opt acst*' you can check if the value has changed.