Unable to open device /dev/smc0 with error 16

[tsmboys]

Hi

I am getting following error in my TSM server tape library.


ANR8840E Unable to open device /dev/smc0 with error 16.
ANR8840E Unable to open device /dev/smc0 with error 16.
ANR0408I Session 4071 started for server BGL-SVR-WHUXAP_SAN (AIX-RS/6000) (Tcp/Ip) for storage agent.
ANR0482W Session 4055 for node BGL-SVR-WHUXAP_SAN (AIX-RS/6000) terminated - idle for more than 15 minutes.
ANR8840E Unable to open device /dev/smc0 with error 16.
ANR8840E Unable to open device /dev/smc0 with error 16.
ANR4391I Expiration processing node BGL-SVR-MTA-IN-01, filespace /imail, fsId 1, domain OPENWAVE, and management class DEFAULT - for BACKUP type files.
ANR0408I Session 4072 started for server BGL-SVR-WHUXAP_SAN (AIX-RS/6000) (Tcp/Ip) for storage agent.
ANR8840E Unable to open device /dev/smc0 with error 16.
ANR0482W Session 4056 for node BGL-SVR-WHUXAP_SAN (AIX-RS/6000) terminated - idle for more than 15 minutes.
ANR8840E Unable to open device /dev/smc0 with error 16.
ANR0408I Session 4073 started for server BGL-SVR-WHUXAP_SAN (AIX-RS/6000) (Tcp/Ip) for storage agent.
ANR8840E Unable to open device /dev/smc0 with error 16.
ANR0482W Session 4057 for node BGL-SVR-WHUXAP_SAN (AIX-RS/6000) terminated - idle for more than 15 minutes.
ANR8840E Unable to open device /dev/smc0 with error 16.
ANR0482W Session 4059 for node BGL-SVR-WHUXAP_SAN (AIX-RS/6000) terminated - idle for more than 15 minutes.
ANR8840E Unable to open device /dev/smc0 with error 16.
ANR8840E Unable to open device /dev/smc0 with error 16.


I'm using TSM 5.3.2 and Tape Library IBM 3584.

Any help appreciated..

 

[heada]

Check at the OS level if you still have access to the library. Different OSes would be checked differently so without knowing which OS, I can't tell you how to check.

-Aaron

 

[tsmboys]

Thanks for Quick Reply

My Operating System is AIX

bash-2.05b$ oslevel -r
5200-09

and my tapeutil command throws following error

bash-2.05b$ tapeutil -f /dev/smc0 inventory
Open failed: Device busy
bash-2.05b$

Q PATH command output

Source Name Source Type Destination Destination On-Line
Name Type
----------- ----------- ----------- ----------- -------
BGL-SVR-EBS SERVER BGLEBS LIBRARY Yes
BGL-SVR-EBS SERVER BGLDRIVE01 DRIVE No
BGL-SVR-EBS SERVER BGLDRIVE02 DRIVE No
BGL-SVR-EBS SERVER BGLDRIVE03 DRIVE Yes
BGL-SVR-EBS SERVER BGLDRIVE04 DRIVE No
BGL-SVR-EBS SERVER BGLDRIVE05 DRIVE No
BGL-SVR-EBS SERVER BGLDRIVE06 DRIVE No

This my Q DRIVE Output

Library Name Drive Name Device Type On-Line
------------ ------------ ----------- -------------------
BGLEBS BGLDRIVE01 LTO Yes
BGLEBS BGLDRIVE02 LTO Yes
BGLEBS BGLDRIVE03 LTO Polling Since
01/10/09 02:47:08
BGLEBS BGLDRIVE04 LTO Yes
BGLEBS BGLDRIVE05 LTO Yes
BGLEBS BGLDRIVE06 LTO Yes





Any Help..

 

[tsmboys]

Any help on this SMC ERROR

Thanks in Advance

 

[heada]

What is the output of:

lscfg -vl smc0

lsdev -Cc tape

-Aaron

 

[tsmboys]

bash-2.05b# lscfg -vl smc0
smc0 U0.1-P2-I1/Q1-W500507630F440101-L1000000000000 IBM 3584 Library Medium Changer (FCP)

Manufacturer................IBM
Machine Type and Model......03584L32
Serial Number...............0000000201940401
Device Specific.(FW)........6830

bash-2.05b# lsdev -Cc tape
rmt0 Available 1c-08-00-0,0 SCSI 4mm Tape Drive
rmt1 Available 1V-08-02 IBM 3580 Ultrium Tape Drive (FCP)
rmt2 Available 1V-08-02 IBM 3580 Ultrium Tape Drive (FCP)
rmt3 Available 1V-08-02 IBM 3580 Ultrium Tape Drive (FCP)
rmt4 Available 1Z-08-02 IBM 3580 Ultrium Tape Drive (FCP)
rmt5 Available 1Z-08-02 IBM 3580 Ultrium Tape Drive (FCP)
rmt6 Available 1Z-08-02 IBM 3580 Ultrium Tape Drive (FCP)
smc0 Available 1V-08-02 IBM 3584 Library Medium Changer (FCP)
smc1 Available 1Z-08-02 IBM 3584 Library Medium Changer (FCP)
bash-2.05b#

 

[heada]

If you remove then redefine the device at the AIX level, it will verify that AIX can see it correctly.

rmdev -dl smc0; cfgmgr; cfgmgr (run cfgmgr twice for dual path devices)

Then check to see that AIX redefined it:

lsdev -Cc tape

If it shows up again at the same address, then AIX can see it correctly. Then remove and redefine it within TSM. You'll have to remove all the drives and paths, that since you only have 5 drives, that should only take a few minutes.

-Aaron