TSM Server crash after Expire Inventory started.

[Zoleeadmin]

Hi all,

I have a problem, after expire inventory starts as scheduled, the tsm server crashes immediately.

There are 4 instances installed on ports 1500-1700-1800-1900
The library manager is the tsm1500

TSM Server version on all instances is: 5.4.0.0
OS: Solaris Sparc

Strangely the expire inventory processes run without any problems on the other three instances ( 1700-1800-1900 ).
The server crash is only on the main server tsm1500.

Error log:

ANR2017I Administrator TSMADMIN issued command: EXPIRE INVENTORY
ANR0984I Process 33 for EXPIRE INVENTORY started in the BACKGROUND at 16:29:45.
ANR0811I Inventory client file expiration started as process 33.
ANR4391I Expiration processing node ESTIDAPP02, filespace \\estidapp02\e$, fsId 10, domain D-SERVERGD-COL, and management class
DEFAULT - for ARCHIVE type files.
ANR4391I Expiration processing node ESTIDAPP02, filespace \\estidapp02\e$, fsId 10, domain D-SERVERGD-COL, and management class
DEFAULT - for ARCHIVE type files.
ANR7821S Thread 33 (tid 394) terminating on signal 8 (Floating point exception).
ANR9999D Additional signal information:
ANR9999D Integer divide by zero at address 0x000000010007E13C
ANR9999D
ANR9999D ===========================================
ANR9999D REGISTERS Information
ANR9999D ===========================================
ANR9999D PC:0x000000010007E13C nPC:0x000000010007E140 CCR:0x0000000000000044
ANR9999D Y:0x0000000000000000 SP:0xFFFFFFFF6CE00F11 FP:0xFFFFFFFF6CE01071
ANR9999D
ANR9999D G0:0x0000000000000000 G1:0xFFFFFFFF7EB16F6C G2:0x0000000000000001
ANR9999D G3:0x0000000000000000 G4:0xFFFFFFFF6CE01869 G5:0xFFFFFFFFFFFFFFFF
ANR9999D G6:0x0000000000000000 G7:0xFFFFFFFF6CE05C50
ANR9999D
ANR9999D O0:0x0000000000000000 O1:0x0000000000000001 O2:0x0000000000000000
ANR9999D O3:0x0000000000000000 O4:0xFFFFFFFF6CE017F8 O5:0xFFFFFFFF6CE01861
ANR9999D O6:0xFFFFFFFF6CE00F11 O7:0xFFFFFFFFFFFFFFFF
ANR9999D
ANR9999D L0:0x0000000000000000 L1:0xFFFFFFFF6CE019FC L2:0x0000000000000000
ANR9999D L3:0x0000000000000000 L4:0x0000000000000000 L5:0xFFFFFFFF6CE01849
ANR9999D L6:0xFFFFFFFFFFFFFFFF L7:0x0000000000000000
ANR9999D
ANR9999D I0:0x000001CDDA2AAF3B I1:0x0000000000000000 I2:0xFFFFFFFF6CE019FC
ANR9999D I3:0xFFFFFFFFFFFFFFFF I4:0x0000000000000000 I5:0xFFFFFFFF6CE01A14
ANR9999D I6:0xFFFFFFFF6CE01071 I7:0x00000001004AA800
ANR9999D
ANR9999D Trace-back of called functions:
ANR9999D 0x00000001000B7380 pkShowCallChain
ANR9999D 0x000000010008EF1C AbortServer
ANR9999D 0x000000010008F860 TrapHandler
ANR9999D 0xFFFFFFFF7EB1EDD8 *UNKNOWN*
ANR9999D 0xFFFFFFFF7EB1B668 *UNKNOWN*
ANR9999D 0xFFFFFFFFFFFFFFFF *UNKNOWN*
ANR9999D 0x00000001004AA800 AfUpdateLogOcc
ANR9999D 0x00000001004F73FC BfUpdateAggrAttributes
ANR9999D 0x000000010053FFF0 bfPrepareTxn
ANR9999D 0x000000010178D004 CollectVotes
ANR9999D 0x000000010178B484 tmEnd
ANR9999D 0x0000000100AE5D04 DeleteFilesThread
ANR9999D 0x000000010008F228 StartThread
ANR9999D 0xFFFFFFFF7EB1ECD8 *UNKNOWN*
ANR9999D 0x000000010008EFDC StartThread
ANR7820S Server thread 1 terminated in response to program abort.
ANR7820S Server thread 2 terminated in response to program abort.
ANR7820S Server thread 3 terminated in response to program abort........


I found this solution for the problem:

http://www-01.ibm.com/support/docview.wss?uid=swg1IC53497

Had somebody the same issue?
In case of update of tsm server can somebody advice what need to be done before tsm patch?

Thanks in advance,
Zoltán

 

[moon-buddy]

Hi all,

I have a problem, after expire inventory starts as scheduled, the tsm server crashes immediately.

There are 4 instances installed on ports 1500-1700-1800-1900
The library manager is the tsm1500

TSM Server version on all instances is: 5.4.0.0
OS: Solaris Sparc

Strangely the expire inventory processes run without any problems on the other three instances ( 1700-1800-1900 ).
The server crash is only on the main server tsm1500.

I found this solution for the problem:

http://www-01.ibm.com/support/docview.wss?uid=swg1IC53497

Had somebody the same issue?
In case of update of tsm server can somebody advice what need to be done before tsm patch?

Thanks in advance,
Zoltán

Patching should be straightforward. Just remember to backup all databases, and configurations.

Stop TSM, patch, and restart TSM.