tsm not having access to my quantum i500 library

[yodawoya]

Until recently I had a TSM system that was running without hiccups. I rebooted a few days ago, and since then my tsm server has no access to the library. When I run tsmdlst, it see the tape drives but not the the library.

My server runs on a Windows 2003 box that connects to a Quantum Scalar Library via FC. The library has two IBM LTO-3 tapes. Since tsmdlst list the drives, I am suspecting that the issue is with Windows recognizing the library. How do I insure that the TSM Device Drivers are controlling the library. Any help is welcome.




INFO FROM tsmdlst

5697-TSM (C) Copyright IBM Corporation 2000, 2005. All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure
restricted by GSA ADP Schedule Contract with IBM Corporation.


Computer Name: SERVER
OS Version: 5.2
OS Build #: 3790
TSM Device Driver: TSMScsi - Not Running


4 HBAs were detected.


Manufacturer Model Driver Version Firmware Description
----------------------------------------------------------------------------------------------------------------
QLogic Corporation QLA2462 ql2300.sys 9.1.4.15 4.00.26 QLogic QLA2462 Fibre Channel Adapter
QLogic Corporation QLA2462 ql2300.sys 9.1.4.15 4.00.26 QLogic QLA2462 Fibre Channel Adapter
QLogic Corporation QLA2462 ql2300.sys 9.1.4.15 4.00.26 QLogic QLA2462 Fibre Channel Adapter
QLogic Corporation QLA2462 ql2300.sys 9.1.4.15 4.00.26 QLogic QLA2462 Fibre Channel Adapter


TSM Name ID LUN Bus Port SSN WWN TSM Type Device Identifier
----------------------------------------------------------------------------------------------------------------
mt0.0.0.2 0 0 0 2 F09D671004 500308C09D671005 LTO IBM ULTRIUM-TD3 85P8
mt0.0.0.3 0 0 0 3 F09D671000 500308C09D671001 LTO IBM ULTRIUM-TD3 85P8


Completed in: 0 days, 0 hours, 0 minutes, 1 seconds.



Info from the TSM console
11/16/2013 21:24:48 ANR8300E I/O error on library I500 (OP=8401C064, CC=207,
KEY=FF, ASC=FF, ASCQ=FF, SENSE=**NONE**,
Description=Device is not in a state capable of
performing request). Refer to Appendix C in the
'Messages' manual for recommended action. (PROCESS: 4)
11/16/2013 21:24:49 ANR8441E Initialization failed for SCSI library I500.
more... (<ENTER> to continue, 'C' to cancel)

 

[Harry_Redl]

Hi,

can you see the library in the Windows Device Manager? What does it say in the "Driver" tab? Can you show us the screenshot?

Harry

 

[SniperKing]

Reintall the tape drivers package and make sure the "Changer" is being listed in your device manager and working properly. Sometimes, the windows drivers may gone messy for driver that not signed with microsoft.

 

[yodawoya]

Thanks all for the help. The issue was resolve by replacing the tape drive which had a faulty HBA connection.