TSM Causing me some problems

[lhickman]

I wonder if anyone can help me???

I am trying to do a backup of my Domain Controller which normally works fine using TSM, but about a week ago we had an upgrade on another machine and we had to turn everything off and since then the backup just will not work.



The message i keep getting in the Schedular is "09-12-2004 20:02:36 ANS1312E Server media mount not possible"......... In the monitor it says there are not enough mount points available. I have checked the tape drive and it is online, i have checked all the tape paths and they are all online. I have enough scratch tapes available.

Also in the monitor it is trying to do a "Space Reclamation" which keeps failing because there are not enough mount points available. I have queried processes, paths, drives etc... they all seem ok ......???????????



Please can anyone help me ....... :grin:

 

[wholehogak]

Hey,



How many tape drives do you have? For each schedule you have you have the ability to determine the number of mount points for that schedule. The number of mount points in your schedule, should be equal to the number of tape drives that you have in your library. Hope this helps.



Adam

 

[lhickman]

Thanks for the reply Adam.....



I have only 1 tape drive..... and everything seems in order with the scheduler. This backup has been running fine with my current settings, the problem is it just keeps complaining about not having enough mount points available :evil:, since we turned our server and tape drives off and back on again.



I can check tapes in and out of TSM fine so the Tape Drive seems to be up and running....

This is really doing my head in, below is wot my TSM monitor says .......



Date/Time Message

-------------------- ----------------------------------------------------------

10-12-2004 14:59:55 ANR0984I Process 1796 for SPACE RECLAMATION started in the

BACKGROUND at 14:59:55.

10-12-2004 14:59:55 ANR1040I Space reclamation started for volume C30478,

storage pool 357POOL1 (process number 1796).

10-12-2004 14:59:55 ANR1044I Removable volume C30478 is required for space

reclamation.

10-12-2004 14:59:55 ANR0985I Process 1796 for SPACE RECLAMATION running in the

BACKGROUND completed with completion state FAILURE at

14:59:55.

10-12-2004 14:59:55 ANR1082W Space reclamation terminated for volume C30478 -

insufficient number of mount points available for

removable media.

10-12-2004 14:59:55 ANR1042I Space reclamation for storage pool 357POOL1 will

be retried in 60 seconds.

10-12-2004 14:59:57 ANR2121W ATTENTION: More than 630 MB of the database has

changed and the last database backup was more than 24

hours ago. Use the BACKUP DB command to provide for

database recovery.

10-12-2004 15:00:55 ANR1043I Space reclamation retry delay ended; checking

volume reclamation status for storage pool 357POOL1.

10-12-2004 15:00:55 ANR0984I Process 1797 for SPACE RECLAMATION started in the

BACKGROUND at 15:00:55.

10-12-2004 15:00:55 ANR1040I Space reclamation started for volume C30087,

storage pool 357POOL1 (process number 1797).

10-12-2004 15:00:55 ANR1044I Removable volume C30087 is required for space

reclamation.

10-12-2004 15:00:55 ANR0985I Process 1797 for SPACE RECLAMATION running in the

BACKGROUND completed with completion state FAILURE at

15:00:55.

10-12-2004 15:00:55 ANR1082W Space reclamation terminated for volume C30087 -

insufficient number of mount points available for

removable media.

10-12-2004 15:00:55 ANR1042I Space reclamation for storage pool 357POOL1 will

be retried in 60 seconds.

10-12-2004 15:01:55 ANR1043I Space reclamation retry delay ended; checking

volume reclamation status for storage pool 357POOL1.



Hope some of this makes sense...........

 

[mohit]

For reclaimation to run minimum two drives are required, no wonder it fails complaining about mount points.

 

[lhickman]

How can i solve this then?? Can i stop reclamation running so my backup can run????...



We are going to be using some new software after christmas so i am not bothered about relamation just need it backing up until then......



Cheers....

 

[twilight]

you should set your reclaim percentage to 100% for that storagepool. This will disable automatic reclamation.



<TABLE BORDER=0 ALIGN=CENTER WIDTH=85%><TR><TD><font class="pn-sub">Code:</font><HR></TD></TR><TR><TD><FONT class="pn-sub"><PRE>upd stgp &lt;storagepoolname> recl=100 </PRE></FONT></TD></TR><TR><TD><HR></TD></TR></TABLE>



If you want to do reclamation with only one tape drive you will have to define an additional reclaim storage pool (on disk).

 

[mohit]

How do you define a 'reclamation' pool on disk? I want to know more about it. What are the settings required for it and how does a 'reclamation' pool differ from primary storage pool?



TIA.

 

[lhickman]

Cheers 4 that, i have now updated the storage pool so we shall c wot happens on tonites backup......... :-o

 

[lhickman]

The space reclamation has gone away..... :lol:



BUT....... Still no backup last night :evil:

This is wot i got in TSM Monitor.........



13-12-2004 20:01:17 ANR8337I 3570 volume C30774 mounted in drive MT0.0.0.2

(mt0.0.0.2).

13-12-2004 20:01:47 ANR8302E I/O error on drive MT0.0.0.2 (mt0.0.0.2)

(OP=WRITE, Error Number=1117, CC=305, KEY=01, ASC=0C,

ASCQ=00, SENSE=71.00.01.00.00.00.00.48.00.00.00.00.0C.00-

.FE.08.35.30.10.00.00.03.01.91.00.0E.40.48.20.0E.0A.20.0-

0.35.30.E0.00.35.30.E0.00.33.41.FF.06.00.00.01.BE.C4.00.-

95.E3.29.00.00.00.FF.00.01.BE.97.04.00.10.00.00.00.3C.00-

.00.00.32.38.37.20.20.20.20.00., Description=Drive

failure). Refer to Appendix D in the 'Messages' manual

for recommended action.

13-12-2004 20:01:47 ANR8792E Unrecoverable drive failures on drive MT0.0.0.2

(mt0.0.0.2); drive is now taken offline.

13-12-2004 20:01:47 ANR9999D afcreate.c(801): ThreadId&lt;42> Unexpected result

code (280) from ssCopy.

13-12-2004 20:01:47 ANR1032W Migration process 2267 terminated for storage

pool ARCHIVEPOOL - internal server error detected.

13-12-2004 20:01:47 ANR0985I Process 2267 for MIGRATION running in the

BACKGROUND completed with completion state FAILURE at

20:01:47.

13-12-2004 20:01:47 ANR1002I Migration for storage pool ARCHIVEPOOL will be

retried in 60 seconds.

13-12-2004 20:01:47 ANR0535W Transaction failed for session 933 for node

IMPDC1 (WinNT) - insufficient mount points available to

satisfy the request.

13-12-2004 20:01:47 ANR1134W Migration terminated for storage pool BACKUPPOOL

- insufficient number of mount points available for

removable media.

13-12-2004 20:01:47 ANR0985I Process 2268 for MIGRATION running in the

BACKGROUND completed with completion state FAILURE at

20:01:47.

13-12-2004 20:01:47 ANR1002I Migration for storage pool BACKUPPOOL will be

retried in 60 seconds.

13-12-2004 20:01:47 ANR0535W Transaction failed for session 933 for node

IMPDC1 (WinNT) - insufficient mount points available to

satisfy the request.





This is really frustrating Anyone got any ideas ??????!!!!!!!!!!!!!!! :cry:

 

[lhickman]

Can no-one help me ..................... :cry:

 

[twilight]

looks like a problem with your tape-drive. I'd contact support and see if it works with an other one.

For more info on the error messages and TSM in general check: ADSM Reference list



btw: did you do this: "Refer to Appendix D in the 'Messages' manual

for recommended action. " --> might help to understand the exact nature of the error message...