Sun Client failing with ANS1228E

[c.j.hund]

Fellow TSM admins,

I'm seeing one of the strangest client RC12 failures I've ever seen. This is on a Solaris 10 client running the 5.3.4.4 client software. The TSM server here is AIX running the 5.3.5.2 code. The following comes out of the error log file:

06/10/08 04:47:10 fsCheckAdd: unable to update filespace on server
06/10/08 04:47:11 ANS1228E Sending of object '' failed
06/10/08 04:47:11 ANS1301E Server detected system error

I don't see anything in the dsm.sys file to point at the root of this problem:
SErvername *****
COMMmethod TCPip
TCPPort 1509
TCPServeraddress **********
NODename **********
Inclexcl /opt/tivoli/tsm/client/ba/bin/incl_excl.opt
Passwordaccess generate
SCHEDLOGName /opt/tivoli/tsm/client/ba/bin/dsmsched.log
COMPression yes
SCHEDLOGRetention 10
ERRORLOGRetention 10
MemoryEfficientBackup yes
domain /
domain /usr
domain /var
domain /opt
domain /usr/gemaint
domain /export/home

Has anyone ever come across this error where TSM reports on what appears to be a null ojbect? Any thoughts or suggestions would be greatly appreciated.

Thanks,
C.J.

 

[heada]

Does each domain entry exist as a filesystem? Is each entry in your inclexec file valid?

-Aaron

 

[c.j.hund]

Does each domain entry exist as a filesystem? Is each entry in your inclexec file valid?

-Aaron

Yes, and yes.

The other filesystems listed here as domains are getting backedup normally every day. For some reason, though, TSM is also detecting what appears to be a null filesystem:
ANS1228E Sending of object '' failed

 

[heada]

Is this a manual backup or a scheduled backup?

-Aaron

 

[AreEss]

C.J., can you try adding this to your inclexcl, if you don't already have it?

exclude.fs /platform/sun4u-us3/lib/libc_psr.so.1
exclude.fs /platform/sun4u-us3/lib/sparcv9/libc_psr.so.1
exclude.fs /system/contract
exclude.fs /etc/svc/volatile
exclude.fs /system/object
exclude.fs /dev/fd
exclude.fs /dev/vx/dmp
exclude.fs /dev/vx/rdmp

If you aren't running Veritas DMP, you can toss the last two. My guess is that it's attempting to backup /platform as part of /. You'll need to update the platform excludes as well, since they are machine-specific.

 

[c.j.hund]

Excluding those /platform/* filesystems seems to have fixed the issue. Many thanks!!

 

[AreEss]

Excluding those /platform/* filesystems seems to have fixed the issue. Many thanks!!

Glad to be of help! Just as a heads up, those do change with the occasional kernel patch and/or release update and so on, so you'll want to keep eye out every so often.