Error initializing the connection to the TDP library

jeszi

jeszi

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Hello,
I want to setup domino TDP backup but something wrong.
TSM server \(win2003) 5.5.4.3
Notes server \(win2003) 7.0.4
------------------------
C:\Program Files\Tivoli\TSM\domino>domdsmc query dom * /TRACEFILE=c:\tdpdom.trc
/TRACEFLAG=SERVICE,API

IBM Tivoli Storage Manager for Mail:
Data Protection for Lotus Domino
Version 5, Release 5, Level 3.0
(C) Copyright IBM Corporation 1999, 2010. All rights reserved.

ACD0004E An unknown error has been detected.
Warning! Error initializing the connection to the TDP library

Could not connect to the Domino server

C:\Program Files\Tivoli\TSM\domino>
------------------------

tdpdom.trc:View attachment trac.txt.tar

ba dsm.otp:
-----------------------
COMMMETHOD TCPIP
TCPServeraddress tsmserver
TCPCLIENTPORT 1501
HTTPPORT 1581
WEBPORTS 1582 1583
SUBDIR Yes
PASSWORDACCESS generate
MANAGEDSERVICES WEBCLIENT SCHEDULE
GUITREEVIEWAFTERBACKUP YES
ERRORLOGNAME "C:\Program Files\Tivoli\TSM\baclient\dsmerror.log"
ERRORLOGMAX 10
SCHEDLOGNAME "c:\program files\tivoli\tsm\baclient\dsmsched.log"
SCHEDLOGMAX 10
PRESERVELASTACCESSDATE YES
DATEFORMAT 5
SNAPSHOTPROVIDERFS VSS
DOMAIN ALL-LOCAL -N: -O: -P:
-----------------------

tdp dsm.opt:
-----------------------
COMMMethod TCPip
TCPPort 1500
TCPServeraddress 9.157.60.201
TCPWindowsize 63
TCPBuffSize 32

NODename IBMCGSRV05TDP

PASSWORDAccess Generate

ENablelanfree yes
LANFREECOMMMETHOD SHAREDMEM
LANFREESHMPORT 1510
SCHEDMODE Prompted
COMPRESSIon NO
COMPRESSAlways NO

-----------------------
domdsm.cfg:
LASTPRUNEDate 10/30/2010 11:24:43
-----------------------
C:\Program Files\Tivoli\TSM\domino>domdsmc query adsm -adsmpwd=password

IBM Tivoli Storage Manager for Mail:
Data Protection for Lotus Domino
Version 5, Release 5, Level 3.0
(C) Copyright IBM Corporation 1999, 2010. All rights reserved.

ACD0004E An unknown error has been detected.
Warning! Error initializing the connection to the TDP library

Tivoli Storage Manager Server Connection Information
----------------------------------------------------

Nodename ............................... DOMINOSERVERTDP
NetWork Host Name of Server ............ 9.157.60.201
TSM API Version ........................ Version 5, Release 5, Level 3.0

Server Name ............................ TSM
Server Type ............................ Windows
Server Version ......................... Version 5, Release 5, Level 4.3
Compression Mode ....................... Client Determined
Domain Name ............................ LOTUS
Active Policy Set ...................... STANDARD
Default Management Class ............... LOTUSCLASS

--------------------
C:\Program Files\Tivoli\TSM\domino>DOMDSMC Query PREFerences

IBM Tivoli Storage Manager for Mail:
Data Protection for Lotus Domino
Version 5, Release 5, Level 3.0
(C) Copyright IBM Corporation 1999, 2010. All rights reserved.

ACD5221I The C:\Program Files\Tivoli\TSM\domino\domdsm.log log file has been pru
ned successfully.

ACD0004E An unknown error has been detected.
Warning! Error initializing the connection to the TDP library

Data Protection for Domino Preferences
--------------------------------

ADSMLOGDir .....................
ADSMOPTFile ....................
BUFFers ........................ 3
BUFFERSIze ..................... 1024
DATEformat ..................... 1
LANGUAGE .......................
LOGFile ........................ domdsm.log
LOGPRUne ....................... 60
MOUNTWait ...................... Yes
NOTESInipath ...................
NUMberformat ................... 1
REPlace ........................ Yes
SESSions ....................... 1
STATistics ..................... No
SUBDir ......................... No
TIMEformat ..................... 1
DOMTXNBYTElimit................. 0
DOMTXNGROUPmax.................. 2
--------------------

I uninstalled the ba and tdp, cleared registry, restart the server and install ba and tdp again. It didn't help.

Please help me!

(file backup is working)
 
Last edited:
Hi,

in the trace I can see:
Code: 
10/30/2010 23:18:49.686 [005992] [3596] : agtpref.cpp         ( 481): Getting preference NOTESInipath with a NULL value.
so it seems TDP cannot find the notes.ini

Use:
Code: 
domdsmc set NOTESInipath=<new_path_ for_notes.ini_file>

Harry
 
I fixed it, but the error message is still present:

trac:
 

Attachments

  • trac2.txt
    24.4 KB · Views: 15
Probably the wrong domino config cause the problem. I'm reading redbooks but I can'resolve this issu :(
 
Hi,

it seems there can is more than one problem here - for example:
Code: 
Nodename ............................... DOMINOSERVERTDP

however in your dsm.opt (for TDP - what are the paths for all your config files?) you have
Code: 
NODename IBMCGSRV05TDP

which do not seem to be honored

Does activity log on the server say anything when running these "domdsmc query ..." commands?

Harry
 
Harry_Redl said:
Hi,

it seems there can is more than one problem here - for example:
Code: 
Nodename ............................... DOMINOSERVERTDP
however in your dsm.opt (for TDP - what are the paths for all your config files?) you have
Code: 
NODename IBMCGSRV05TDP
which do not seem to be honored

Does activity log on the server say anything when running these "domdsmc query ..." commands?

Harry
Click to expand...

Sorry, I just rename in the forum. original is correct:
Nodename ...............................IBMCGSRV05TDP

C:\Program Files\Tivoli\TSM\domino>domdsmc query dbbackup

IBM Tivoli Storage Manager for Mail:
Data Protection for Lotus Domino
Version 5, Release 5, Level 3.0
(C) Copyright IBM Corporation 1999, 2010. All rights reserved.

ACD0004E An unknown error has been detected.
Warning! Error initializing the connection to the TDP library

Initialization failed

C:\Program Files\Tivoli\TSM\domino>

There is nothing in the server activity log.
 
I created a service for TDP domino and when I start the service I can see the TSM server act log:
ANR0406I Session 276 started for node IBMCGSRV05TDP (WinNT) (Tcp/Ipibmcgsrv05(3198 )).
ANR0403I Session 276 ended for node IBMCGSRV05TDP (WinNT).

Anyway if I click the domdb2c.exe the following message is appear: The application is failed to start because DB2APP.dll was not found. Is it normally?
 
Hi Jeszi.
Does your domino server use db2 or the native db format? If it is not using db2 then there is no db2app.dll
If you are using db2 then you have to login as the domino user to run the backup (as far as I know)
My 2cents
 
hogmaster said:
Hi Jeszi.
Does your domino server use db2 or the native db format? If it is not using db2 then there is no db2app.dll
If you are using db2 then you have to login as the domino user to run the backup (as far as I know)
My 2cents
Click to expand...

I'm not the domino admin, but I didn't find db2app.dll on the server so I guess the native db format is in use.

What should be in the notes.ini file?
 
Right now i just remember that yo uhave to define DB2INSTANCE and DB2DATABASE in the notes.ini so if those entries are not present the you should use
domdsmc sel "admin.nsf" or similar to backup one database.
 
DB2INSTANCE and DB2DATABASE is not in the notes.ini file.

C:\Program Files\Tivoli\TSM\domino>domdsmc sel "admin.nsf"

IBM Tivoli Storage Manager for Mail:
Data Protection for Lotus Domino
Version 5, Release 5, Level 3.0
(C) Copyright IBM Corporation 1999, 2010. All rights reserved.

ACD0004E An unknown error has been detected.
Warning! Error initializing the connection to the TDP library

Initialization failed

C:\Program Files\Tivoli\TSM\domino>
 
hogmaster said:
Hmm...
2 things:
Is domino 7.0.X supported by 5.5.3.0? (I belive its, but check anyway)
and check tie below link for the ACD0004E error.
http://www-01.ibm.com/support/docview.wss?uid=swg21205786
Click to expand...

Registry is correct.
tdp 5.5.2.1 was working, but one time there was a lotus notes crash. Notes admin told me everything is ok for now but the tdp could not connect to the domino server.
I tried everything. Finially I installed the newest TDP and BA client but the connection is still wrong.

I thing something in the domino server is wrong.

How can I check the domino log during I'm trying to connect to the tdp library?
 
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