DriveEncryption Error after upgrading to 5.4.3.0

[smuthu]

I had upgraded the TSM Server to 5.4.3 from 5.4.1. After the upgrade, the migration to tape from drive isn't happening, I tried to do a TSM backup to tape and it came with the following error " The drive in TapeLibrary is incapable of performing any drive encryption operations". We have a Dell ML6000 Tape Library and we are using Ultrium 4 tapes. I also turned the Encryption option to off on the device class. I would appreciate if anyone can pass on a solution to rectify this problem.

Thanks in Advance

 

[moon-buddy]

Try deleting the paths to the tape drives and recreating them. Also, are there newer drivers or firmware available for the tape drives? You may want to update.

 

[smuthu]

I had updated the drivers, but still have the error message.

 

[Efim]

As i know Dell ML6000 supply with IBM LTO4 drives. If it is true you can use Atape device driver with encription support for drives and TSM Device driver for Library.
ftp://ftp.software.ibm.com/storage/devdrvr/
Also you can install update 5.4.3.2 witch fix error ANR8984E ERROR GENERATED WHEN TSM SERVER ACCESSES LTO4 OR 3592.
ftp://ftp.software.ibm.com/storage/tivoli-storage-management/patches/server/

Efim

 

[heada]

I was building a TSM server today with a new 3584 library with LTO4 drives. I built it on v5.4.3.0 and was getting the same error. After confirming that drive encryption was disabled in the devconfig and on the library, I was still getting the error. Applying v5.4.3.2 fixed the problem.

-Aaron

 

[smuthu]

Updated to v5.4.3.2 and initial error msg is gone. Thanks for everyone who had replied to correct this issue.