Cannot get ISC working on AIX - arrrrrgh!

shandy

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Hi,



AIX 5300-03

TSM Svr 5.3.2.4

TSM CLi 5.3.2.2



TSMAdminCenter5320.tar - Size 489625600

TSM_ISC_5320_AIX.bin - Size 316973250



I run setupISC first with no problems at all.



I then run startInstall.sh and it gets quite far before erroring as follows:-



Expanding /opt ...



0 % complete

10 % complete

100 % complete





Installing IBM Tivoli Storage Manager Administration Center. Please wait...

ERROR: Can't Start process

ERROR: Command was /opt/IBM/ISC/PortalServer/bin/stopISC.sh ISC_Portal iscadmin iscadmin

java.io.IOException: /opt/IBM/ISC/PortalServer/bin/stopISC.sh: not found



The WebSphere Application Server wsadmin tool cannot be found. This tool is

located in the Integrated Solutions Console installation directory under

AppServerbin and is needed to complete the installation of the Administration

Center. See /opt/IBM/ISC/Tivoli/dsm/logs/ac_install.log for more details.



Errors occurred during the installation.

- An error occurred and product installation failed. Look at the log file

/opt/IBM/ISC/log.txt for details.

- An error occurred and product uninstallation failed. Look at the log file

/opt/IBM/ISC/log.txt for details.



Press 1 for Next, 3 to Finish or 4 to Redisplay [1] 3



The logfiles are a bit useless i.e.



********************************************************************************

Starting a new install instance at [10 April 2006 14:35:55 BST]

********************************************************************************

[10 April 2006 14:35:55 BST] *** Progress bar thread starting ***

[10 April 2006 14:35:55 BST] **** Installation Begin ****

[10 April 2006 14:35:55 BST] Completed step number: 0

[10 April 2006 14:35:55 BST] Stoping ISC...

[10 April 2006 14:35:55 BST] Completed step number: 1

[10 April 2006 14:35:55 BST] File /opt/IBM/ISC/PortalServer/shared/app/dsmhealthmon.jar does not exist.

[10 April 2006 14:35:55 BST] File /opt/IBM/ISC/PortalServer/shared/app/dsmapi.jar does not exist.

[10 April 2006 14:35:55 BST] File /opt/IBM/ISC/PortalServer/shared/app/jlog.jar does not exist.

[10 April 2006 14:35:55 BST] File /opt/IBM/ISC/PortalServer/shared/app/dsm/reports/dsmhealthmon.xml does not exist.

[10 April 2006 14:35:55 BST] File /opt/IBM/ISC/PortalServer/shared/app/dsm/reports/dsmreport.xsd does not exist.

[10 April 2006 14:35:55 BST] ERROR: Unable to locate the wsadmin command on the system.

[10 April 2006 14:35:55 BST] Completed step number: 2

[10 April 2006 14:35:55 BST] RC = 2

[10 April 2006 14:35:55 BST] ERROR: Check paths failed.

[10 April 2006 14:35:55 BST] **** Installation failed ****

[10 April 2006 14:35:56 BST] Total install time: 0 minutes and 1 seconds.



Please help anybody?????



Thanks,



Shands
 
AIX needs to be in 32 bit mode. Not sure where it will fail if in 64 bit.

if "ls -l /unix ->/usr/lib/boot/unix_64" and

if "ls -l /usr/lib/boot/unix -> /usr/lib/boot/unix_64" then you are in 64 bit mode.



There is a single line in the ISC readme about 32 bit compatability.



Neil
 
Even easier method to tell which kernel you're running:



bootinfo -K



it will return 32 if you're running in 32bit mode, 64 for 64bit mode.



Even on the new Power5 systems, you can run the 32bit kernel (seems like a waste tho)



-Aaron
 
Got it working in AIX 64-bit mode!



The mistake I made....

The installation script wanted to install the code into /opt/IBM/ISC602 so I foolishly let it. Towards the end of the install it was looking for files in /opt/IBM/ISC (see my output below) but it obviously didn't exist!

I re-installed using /opt/IBM/ISC and it worked OK.



I then had another problem....

When I started ISC, on the right side of the screen it said "This Portlet is Unavailable".

I fixed this by installing the X11 filesets to the box. IBM are due to re-release the README files soon with this X11 information in them.



Thanks for looking guys!



Shands
 
I've had the same message (wsadmin tool cannot be found) because i've forgotten to change the ISC path from /opt/IBM/ISC to /opt/IBM/ISC601





mitel
 
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