Can not register library license

[dynamox]

I am trying to register a library license on TSM 5.2.3 box running AIX. Whenever i run "register license file=libshare.lic number=3" , the only thing i get is :

tsm: EMUTSM2>register license file=libshare.lic number=3
ANR2852I Current license information:
ANR2853I New license information:

when i run "q lic" ... i do not see it registed. I tried removing nodelock file before attempting this. After i run the command it creates a new nodelock file , but yet it does not take the license. Has anybody seen this?

Thanks

 

[chad_small]

Yes I have seen it and I believe I had to call support on it. If deleting it and trying to recreate it is not working then your better off letting support walk you through it.

 

[dynamox]

yes, but unfortunately TSM 5.2 is not supported anymore, well ..you have to pay for extended support. I thought it would be something simple. This server is a test system, where database was restored from production system. TSM 5.2 was a fresh install on this test system, i copied all the *.lic files from production to test thinking that would work ...but no dice.

 

[sgabriel62]

Are you running extended edition of TSM? How many libraries are currently registered or in use at the moment.?
Have you tried to remove the nodelock file - then register the licenses with a wildcard?
If you want to try something else - halt the server = bring it up in the foreground or console mode - then try to register licenses from there and let us know.
You can also upgrade your test to 5.2.4.5 or higher this version may have a bug in it.
And since this is a test box - did you install 5.2.0.0 from CD - then license it - then apply the maintenance packages afterwards?
If not - you can give this a go a well.

Let us know

 

[dynamox]

i found the problem, i had both 32bit and 64bit tivoli.tsm.license packages installed. I have no idea why TSM would allows me to do that ..but anyway..once i uninstalled the both packages and re-installed the 64bit one, i was able to apply licenses. Here is the article i found the helped me to lead to this solution.

http://www-1.ibm.com/support/docview.wss?uid=swg21181499