ANS5012E - Server out of Backup Storage

[Netscape]

Hi,

got a problem with the TSM Server. If I try to backup something I get this message above.

But a "q stg" say´s me, that are only 94% of my backup pool are full. And these 6% free are about 160GB. So free space should not be a problem.

A few days ago we got a power loss. Maybe thats something to do with.

The TSM Server is V 5.4.0 and running on a Win2k3 system.

 

[cjhood]

Is this storage pool disk or tape?

If tape, check your 'Maximum Scratch Volumes Allowed' and 'Number of Scratch Volumes Used' incase you've hit the max.

If disk, check that all the diskpool volumes are online.

Could you post the output of q stg f=d for this pool?

 

[Netscape]

This is a disc storage pool.

All volumes are online.

Storage         Storage         Device          Estimated       Space       Pct       Pct         Pct     High     Low     Migration     Migration     Migration     Reclamation     Next Stora-     Reclaim           Maximum       Access        Description                  Overflow Location             Cache       Collocate?     Reclamation         Offsite      Maximum       Number        Delay     Migration       Amount       Elapsed     Reclamation     Last Update by      Last Upda-     Storage        Copy Stora-     Active Data     Continue     CRC Data     Reclamation     Overwrite
Pool Name       Pool Type       Class Name       Capacity     Trigger      Util      Migr     Logical      Mig     Mig         Delay     Continue      Processes       Processes     ge Pool         Storage              Size                                                                               Migrated                      Threshold     Reclamation      Scratch     of Scra-       Period     in Progr-     Migrated     Migration     in Progres-     (administrator)     te Date/T-     Pool Data      ge Pool(s)      Pool(s)         Copy on                   Type            Data when
                                                                 Util                                      Pct     Pct                                                                               Pool            Threshold                                                                                Files?                                           Limit      Volumes     tch Vol-     for Vol-       ess?            (MB)          Time         s?                                 ime         Format                                          Error?                                   Deleted  
                                                                                                                                                                                                                                                                                                                                                                          Allowed         umes     ume Reu-                                (seconds)                                                                                                                                                 
                                                                                                                                                                                                                                                                                                                                                                                          Used           se                                                                                                                                                                                          
-----------     -----------     ----------     ----------     -------     -----     -----     -------     ----     ---     ---------     ---------     ---------     -----------     -----------     -----------     ---------     -----------     ------------------------     ------------------------     --------     ----------     -----------     -----------     --------     --------     --------     ---------     --------     ---------     -----------     ---------------     ----------     ----------     -----------     -----------     --------     --------     -----------     ---------
DISKPOOL        Primary         DISK              2,700 G         0.0      94.1      94.1        93.2       90      70             0        Yes                1                                                      No Limit     Read/Write                                                                   No                                                                                                 No             0.00             0                     ADMIN               10/04/2007     Native                                           Yes        No                                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              19:04:31

 

[picay]

had you check server actlog for some messages ?

 

[cjhood]

Is the file you're trying to back up greater than 160GB? Probably not, but just wondering. You've also got no 'Next storage pool' so theres nowhere for this pool to migrate to.

As picay said, check the actlog messages from when you were trying to backup to the pool and post them here.

 

[Netscape]

This error also occurs when I try to Backup only one selected folder from a server with only about 7GB.

The ActLog:

Date/Time                Message                                                   
--------------------     ----------------------------------------------------------
08/11/2009 15:11:07      ANR0406I Session 15721 started for node myserver (WinNT)
                          (Tcp/Ip myserver.local.net(1527)). (SESSION:   
                          15721)                                                   
08/11/2009 15:11:07      ANR0522W Transaction failed for session 15721 for node    
                          myserver (WinNT) - no space available in storage pool  
                          DISKPOOL and all successor pools. (SESSION: 15721)       
08/11/2009 15:11:07      ANR0522W Transaction failed for session 15721 for node    
                          myserver (WinNT) - no space available in storage pool  
                          DISKPOOL and all successor pools. (SESSION: 15721)       
08/11/2009 15:11:07      ANR0403I Session 15721 ended for node myserver (WinNT). 
                          (SESSION: 15721)                                         
08/11/2009 15:11:07      ANE4952I (Session: 15720, Node: myserver)  Total number 
                          of objects inspected:       19 (SESSION: 15720)          
08/11/2009 15:11:07      ANE4954I (Session: 15720, Node: myserver)  Total number 
                          of objects backed up:        0 (SESSION: 15720)          
08/11/2009 15:11:07      ANE4958I (Session: 15720, Node: myserver)  Total number 
                          of objects updated:          0 (SESSION: 15720)          
08/11/2009 15:11:07      ANE4960I (Session: 15720, Node: myserver)  Total number 
                          of objects rebound:          0 (SESSION: 15720)          
08/11/2009 15:11:07      ANE4957I (Session: 15720, Node: myserver)  Total number 
                          of objects deleted:          0 (SESSION: 15720)          
08/11/2009 15:11:07      ANE4970I (Session: 15720, Node: myserver)  Total number 
                          of objects expired:          0 (SESSION: 15720)          
08/11/2009 15:11:07      ANE4959I (Session: 15720, Node: myserver)  Total number 
                          of objects failed:           1 (SESSION: 15720)          
08/11/2009 15:11:07      ANE4965I (Session: 15720, Node: myserver)  Total number 
                          of subfile objects:          0 (SESSION: 15720)          
08/11/2009 15:11:07      ANE4961I (Session: 15720, Node: myserver)  Total number 
                          of bytes transferred:   672  B (SESSION: 15720)          
08/11/2009 15:11:07      ANE4963I (Session: 15720, Node: myserver)  Data transfer
                          time:                    0.00 sec (SESSION: 15720)       
08/11/2009 15:11:07      ANE4966I (Session: 15720, Node: myserver)  Network data 
                          transfer rate:            0.00 KB/sec (SESSION: 15720)   
08/11/2009 15:11:07      ANE4967I (Session: 15720, Node: myserver)  Aggregate    
                          data transfer rate:          2.32 KB/sec (SESSION: 15720)
08/11/2009 15:11:07      ANE4968I (Session: 15720, Node: myserver)  Objects      
                          compressed by:                    0% (SESSION: 15720)    
08/11/2009 15:11:07      ANE4969I (Session: 15720, Node: myserver)  Subfile      
                          objects reduced by:               0% (SESSION: 15720)    
08/11/2009 15:11:07      ANE4964I (Session: 15720, Node: myserver)  Elapsed      
                          processing time:            00:00:00 (SESSION: 15720)

 

[picay]

can you do a q vol stg=diskpool and compare reported pct util with q stg ?

 

[Eldoraan]

As follow up to Picay's last post, also look for volumes that are offline. If any are, you can try to bring them back only with:

vary online [volume name]

 

[cjhood]

Are all of your diskpool volumes read-write access? Also you may want to think about running an 'audit vol' over the diskpool volumes to make sure there aren't any discrepancies in what TSM thinks it has.

 

[Netscape]

I checked a few volumes. 10 of 50 volumes and was wondering.

All the 10 Volumes are "Read-Only". How could this happen and how can I set it to write access back?

 

[picay]

As you said, you faced a power loss and...

 

[cjhood]

upd vol <volume_name> access=readw

ie:
upd vol /tsmdata/server/stg/daily/stg101.dsm access=readw


Check the actlog from when your power outage happened (as in, start from when the server came back up) and there *should* be errors about those volumes, and TSM setting them read-only.

 

[picay]

try upd vol * stg=yourstg acc=readw

 

[Netscape]

Ok, I´ve updated the volumes and backed up successfully some files from one Server.

So I´m looking hopefully to tomorrow, that the backup will work.

All of you, thanks a lot for your help.
I´m really happy now