ANS1468E Backing up Automated System Recovery (ASR) files failed

[foobar2devnull]

Info:
Server running on Linux Suse 11 SP1 with TSM Server 6.2.2
Client running on Windows 2008 SP1 with TSM Client 6.2.2 - The client in the node on a two node file server cluster.

Dear,

I am faced with a problem that seemed to be common in Windows 2003 but for which I find no information for Windows 2008.



I am trying to backup one of the two nodes in the cluster but I get the following error each night when the schedule runs:

02/27/2011 19:03:52 ANS1512E Scheduled event 'INC_1900' failed.  Return code = 12.
02/28/2011 19:03:18 ANS5250E An unexpected error was encountered.
   TSM function name : AddToSnapshotSet
   TSM function      : 'AddToSnapshotSet failed with error VSS_E_PROVIDER_VETO. -2147212538'
   TSM return code   : -2147212538
   TSM file          : asrutil.cpp (2212) 
02/28/2011 19:03:18 ANS5250E An unexpected error was encountered.
   TSM function name : BackupComplete()
   TSM function      : 'BackupComplete() failed with error VSS_E_BAD_STATE. -2147212543'
   TSM return code   : -2147212543
   TSM file          : asrutil.cpp (2416) 
02/28/2011 19:03:18 ANS1468E Backing up Automated System Recovery (ASR) files failed.  No files will be backed up.

I read something about a patch for VSS but that was for Windows 2003 but apart from that, nothing.

Did any of you ever comme accross an error like this one?

Any help is apreciated!

 

[domino]

Check the VSS writer for state STABLE
Run wbadmin start systemstatebackup .... if successful, start tsm backup again

 

[lnal001]

check to install the interim fix 6.2.2.2, i have a problem with backup asr on windows 2008 and it's now resolved with this interims fix

 

[foobar2devnull]

Thank you both for your advice. I'll get working on it asap!I'll let you know how it goes.

 

[foobar2devnull]

Just to give a bit of feedback on this. I upgraded to 6.2.2.2 but that did not solve the problem.

I was not authorized to install wbadmin so I was not able to test this.

As soon as I solve this (could be as simple as rebooting the server) I'll update the thread.

Thanks again for your help.

 

[rosettimar]

http://adsm.org/forum/showthread.ph...ecovery-(ASR)-files-failed.&p=97879#post97879

think it's a similar issue.
I updated to latest 6.2.2.2 x64 and 2008 R2 (installed with recent Sp1, can be that that made some VSS changes ?).
however I'm still getting

02/28/2011 19:03:18 ANS5250E An unexpected error was encountered. TSM function name : BackupComplete() TSM function : 'BackupComplete() failed with error VSS_E_BAD_STATE. -2147212543' TSM return code : -2147212543 TSM file : asrutil.cpp (2416)


running VSS admin create shadow on each volume listed works fine.
still searching around for a solution clue, but haven't found many.

 

[rosettimar]

Resolved.

problem for me, was caused by the 100MB system boot partition not being enabled.
to do that, you have to use diskpart, list volume (find the 100mb partition number) select volume <the 100mb volume number> and set it online using "online volume".
done a backup and went smooth as it should be.
hope this helps.

ciao

 

[foobar2devnull]

rosettimar, thanks for your email. I never got a mail saying a new entry was added to the thread... I'll give it a go today.