ANS1353E Session rejected: Unknown or incorrect ID entered

[tsmhelum]

Hello all,


We have a Windows client that is backing up successfully; However, I am seeing the message below continuously in the dsmerror.log. I did some checking on the Scheduler service and the dsm.opt everything looks in order. Anyone had this issue in the past?


01/08/2009 12:30:24 ANS1353E Session rejected: Unknown or incorrect ID entered
01/08/2009 12:40:34 ANS1353E Session rejected: Unknown or incorrect ID entered
01/08/2009 12:50:44 ANS1353E Session rejected: Unknown or incorrect ID entered
01/08/2009 13:00:54 ANS1353E Session rejected: Unknown or incorrect ID entered
01/08/2009 13:11:04 ANS1353E Session rejected: Unknown or incorrect ID entered

Thanks for any help or suggestions!


TSM 5.5
Tivoli client level 5.4.0.2
Windows 2003 sp2

 

[Stephan]

Can you do a manual backup of that client through the GUI or the dsmc command line? Does it ask for a username password when starting the client GUI or dsmc?

You may want to reset the node's password and re authenticate your client to the server. Maybe issue a "dsmc set password" on the command line to reset the password...

 

[heada]

It appears to be every 10 minutes and 10 seconds....that is an automated process. Check for something trying to run on the client or an intrusion detection program.

-Aaron

 

[tsmhelum]

Stephen, Aaron..Thanks

I reset the password through TSM Gui and then logged into client and it asked me for a username password. I gave it the password and it said password changed so I will see if the message goes away.

 

[Stephan]

Also, if i am not mistaken, take a look at the actlog at around the same time the errors happened. You should see the ID of the user/node trying to log in.