ANS1301E Server detected system error

[srikanth]

Hi

One of my Windows 2003 Client backup is failing with the below error

ANS1301E Server detected system error

Client Verion: TSM 5.4.0.2
TSM Server version: 5.4 on AIX

dsmsched.log :-

09/14/2009 20:25:51 ANS1999E Incremental processing of '\\Syscat1\c$' stopped.
09/14/2009 20:25:51 ANS1301E Server detected system error
09/14/2009 20:25:51
System State Backup finished with failures.
09/14/2009 20:25:51
System Services Backup finished with failures

dsm.opt :-
PASSWORDACCESS GENERATE
DOMAIN C:
DOMAIN SYSTEMSERVICES
DOMAIN SYSTEMSTATE
CHANGINGRETRIES 3
*TCPWINDOWSIZE 2048
TCPBUFFSIZE 512
SCHEDLOGRETENTION 15 D
ERRORLOGRETENTION 15 D

Pls help me how to get a sucessfull backup.

Thanks you.
sriks

 

[cjhood]

Check your server activity log at the time of the error to see what was going on at the server. Could be a problem with the storage pool you're writing to, or a comms timeout, etc.

Post the output of your q actlog from that time and we'll see.