ANR8779E Unable to open drive /dev/rmt1, error number=11.

[Jacob_6]

I am getting these errors on my system, searched the IBM website to no avail. Drives are LTO1 Drives in a 3584 library. Any assistance would be appreciated.

ANR8779E Unable to open drive /dev/rmt1, error number=11.

Thanks much.

 

[heada]

Since you are trying to access /dev/rmt1 I am assuming you are on AIX. Have you verified that /dev/rmt1 exists and is available (lsdev -Cc tape) If it is available, is it the drive you think it is? Compare serial number with lscfg -vl rmt1 to what TSM thinks it is, q drive {libr} {drive} f=d

-Aaron

 

[Jacob_6]

anr8779e

Sorry should have mentioned that I am on AIX 5.2 running TSM 5.2.3, I don't have the option to do an upgrade. I checked the lsdev output and the drive is available. I checked the lscfg and the serial matches the TSM serial number when doing a q drive f=d on the drive.

I appreciate any other ideas you might have.

Thanks

 

[umur]

is there an error message on the drive? (I assume not but it's always good to ask) If there was a restart recently, it's possible that a tape is left inside the drive.

 

[heada]

I'd check the AIX errpt and the physical drive.

-Aaron

 

[luisvidal]

Hi guys, I will tag along and see if you guys can help me with this one:

I am getting these errors in my linux SLES9 library manager:

ANR8779E Unable to open drive /dev/IBMtape11, error number=5
ANR8779E Unable to open drive /dev/IBMtape11, error number=16

I am getting these messages for both my drive 10 and 11. Does anyone know where can I check these error numbers?

thanks in advance.

 

[Jacob_6]

error number=16

I found the following in regard to the error number=16, which means the device is busy at the OS level:

http://www.tsmblog.org/serendipity/...-unable-to-open-drive-XX,-error-number16.html=

Couldn't really find anything on the error number=5, I would try running it through the Tivoli Web Site at IBM or calling support.

I would also check to make sure that nothing has changed on TSM and the host in regard to the drive.

http://www-01.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html

Regards

 

[ChrisRees]

Hi

Ok just because its available in AIX doesn't necessarily mean its visible. Are the drives in question SAN attached (fibre)? If so use tapeutil to verify that AIX can communicate with the drive :

tapeutil -f /dev/rmt1 inquiry 83

root@tsmsvrbkp:/# tapeutil -f /dev/rmt2 inquiry 83

Issuing inquiry for page 0x83...
Inquiry Page 0x83, Length 74
0 1 2 3 4 5 6 7 8 9 A B C D E F 0123456789ABCDEF
0000 - 0183 0046 0201 0022 4942 4D20 2020 2020 [..F..."IBM ]
0010 - 554C 5433 3538 302D 5444 3320 2020 2020 [ULT3580-TD3 ]
0020 - 3030 3037 3832 3834 3738 0183 0008 5005 [0007828478...P.]
0030 - 0763 0F11 3A06 0194 0004 0000 0001 0193 [.c..:.........]
0040 - 0008 5005 0763 0F51 3A06 [..P..c.Q:. ]


This will prove that AIX can talk to the drive. It also confirms which drive the rmt is by the last characters (in bold) so in my case rmt2 is drive6.

If tapeutil hangs, check the SAN port and see if the drive is logged in ok. If not, I would power cycle the drive and/or bounce the san port.

Cheers

 

[luisvidal]

I found the following in regard to the error number=16, which means the device is busy at the OS level:

http://www.tsmblog.org/serendipity/...-unable-to-open-drive-XX,-error-number16.html=

Couldn't really find anything on the error number=5, I would try running it through the Tivoli Web Site at IBM or calling support.

I would also check to make sure that nothing has changed on TSM and the host in regard to the drive.

http://www-01.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html

Regards

THANKS!!!, Jacob_6

 

[Jacob_6]

taputil -f output

Thanks for the update, here is what I get when I run the tapeutil -f command you suggested:

[server][/]>tapeutil -f /dev/rmt1 inquiry 83
Open failed: Resource temporarily unavailable
[server][/]>tapeutil -f /dev/rmt1 inquiry 80
Open failed: Resource temporarily unavailable

I tested it on another drive and it worked fine.

[server][/]>tapeutil -f /dev/rmt2 inquiry 83
Issuing inquiry for page 0x83...
Inquiry Page 0x83, Length 54
0 1 2 3 4 5 6 7 8 9 A B C D E F 0123456789ABCDEF
0000 - 0183 0032 0201 0022 4942 4D20 2020 2020 [.

 

[nikki]

Ensure the drive is powered on and ready, the cables are properly connected and terminated, and that the device is properly configured to the operating system

 

[Jacob_6]

anr8779e

I have IBM coming out to look at the library tomorrow.

Will update you with what happens.

Thanks for all the help with this.

 

[sai]

Hello ChrisRees,

It looks like you have a vast knowledge working on AIX with TSM on it.
I need your suggetion. I have also faced the same problem with drive unavailabe or off line. tried your command but could not get any output. i work on AIX 6.1 with TSM 5.5.4 on it. can you give me some useful nad frequently command for TSM on AIX and AIX commands on regular basis. It would sure help me gain some knowlege on AIX and TSM.

Regards,
sai