ANR8213W Session open with node timeout

[Andriano]

Hello everybody. I have in a strange situation. My client is Win2008 and client's TSM CAD starts scheduler only at first time. But the next time it doesn't start it. So I have to restart it manually and only in this way it will serve the second schedule that is in a prompted mode.
Can't really understand the way to resolve this problem.

 

[moon-buddy]

What is your TSM client version?

 

[Andriano]

TSM server and TSM client are at the latest version. Take a look:

c:\Program Files\Tivoli\TSM\baclient>dsmc
IBM Tivoli Storage Manager
Command Line Backup/Archive Client Interface
Client Version 5, Release 5, Level 2.0
Client date/time: 04/08/2009 17:31:34
(c) Copyright by IBM Corporation and other(s) 1990, 2009. All Rights Reserved.

Node Name: MYCLIENTNODENAME
Session established with server TSM_SERVER1: Windows
Server Version 5, Release 5, Level 2.0
Server date/time: 04/08/2009 16:31:34 Last access: 04/08/2009 15:26:08

tsm>

 

[toxy13]

any errors in your dsmsched/dsmwebcl/dsmerror.log or in the windows eventlog?

 

[Andriano]

I don't see any error. In dsmsched.log I see that scheduler (after manula restart) work with schedule normally and stops to wait for the next server prompt. Here is log from dsmsched.log:
04/08/2009 16:05:02 Next operation scheduled:
04/08/2009 16:05:02 ------------------------------------------------------------
04/08/2009 16:05:02 Schedule Name: @154
04/08/2009 16:05:02 Action: Command
04/08/2009 16:05:02 Objects: dsmc backup systemstate
04/08/2009 16:05:02 Options:
04/08/2009 16:05:02 Server Window Start: 13:31:53 on 04/08/2009
04/08/2009 16:05:02 ------------------------------------------------------------
04/08/2009 16:05:02
Executing scheduled command now.
04/08/2009 16:05:02
Executing Operating System command or script:
dsmc backup systemstate
04/08/2009 16:26:08 Finished command. Return code is: 0
04/08/2009 16:26:08 ANS1908I The scheduled command completed successfully.
04/08/2009 16:26:08 Scheduled event '@154' completed successfully.
04/08/2009 16:26:08 Sending results for scheduled event '@154'.
04/08/2009 16:26:08 Session established with server TSM_SERVER1: Windows
04/08/2009 16:26:08 Server Version 5, Release 5, Level 2.0
04/08/2009 16:26:08 Server date/time: 04/08/2009 15:26:08 Last access: 04/08/2009 15:05:21

04/08/2009 16:26:08 Results sent to server for scheduled event '@154'.

04/08/2009 16:26:08 TSM Backup-Archive Client Version 5, Release 5, Level 2.0
04/08/2009 16:26:08 Querying server for next scheduled event.
04/08/2009 16:26:08 Node Name: MYCLIENTNODE
04/08/2009 16:26:08 Session established with server TSM_SERVER1: Windows
04/08/2009 16:26:08 Server Version 5, Release 5, Level 2.0
04/08/2009 16:26:08 Server date/time: 04/08/2009 15:26:08 Last access: 04/08/2009 15:26:08

04/08/2009 16:26:08 --- SCHEDULEREC QUERY BEGIN
04/08/2009 16:26:08 --- SCHEDULEREC QUERY END
04/08/2009 16:26:08 No schedule returned from server.
04/08/2009 16:26:08 Waiting to be contacted by the server.

 

[moon-buddy]

04/08/2009 16:26:08 --- SCHEDULEREC QUERY BEGIN
04/08/2009 16:26:08 --- SCHEDULEREC QUERY END
04/08/2009 16:26:08 No schedule returned from server.
04/08/2009 16:26:08 Waiting to be contacted by the server.

Just curious about the above in red; why is the node complaining that there is no schedule returned? Do you have the backup scheduled?

 

[Andriano]

As you may see the TSM server says just after completing a schedule. And it is only first schedule that client did after TSM Client Schedule service was restarted. Further I run manually on the TSM server a schedule for this client. And this second schedule doesn't start on the client. And I can see no changes in dsmsched.log file. Only messages ANR8213W appear in the TSM server's event log.

 

[nicklas]

Hi,
Did you try on schedmode in polling mode? Maybe you can try this polling mode, worried some firewall issue course the prompted mode wouldn't run.

Thanks

Hello everybody. I have in a strange situation. My client is Win2008 and client's TSM CAD starts scheduler only at first time. But the next time it doesn't start it. So I have to restart it manually and only in this way it will serve the second schedule that is in a prompted mode.
Can't really understand the way to resolve this problem.

 

[Andriano]

I prefer to use prompted mode. Because it is more clear and you really know when your schedule will be started. But I will try a polling mode today.

 

[Andriano]

Hello.
I switched off windows firewall and everything started work good