ANR2579E Return Code 12 with VCB

[greyhound]

I am trying to backup a VM guest machine using VmWare's VCB technology. I am able to manually kick off a backup within the VCB server and it backs up the guest machine I specify successfully.

But when I schedule the same action through the TSM server I receive the error message "ANR2579E Schedule "Blah" in domain "Blah" for node "blah" failed (return code 12)

Here is the dsmsched.log-

----------------------------------------------------------
02/12/2009 08:55:02 ------------------------------------------------------------
02/12/2009 08:55:02 Schedule Name: DAILY_INC_VCB
02/12/2009 08:55:02 Action: Command
02/12/2009 08:55:02 Objects: c:\progra~1\tivoli\tsm\baclient\vcb.bat
02/12/2009 08:55:02 Options:
02/12/2009 08:55:02 Server Window Start: 08:55:00 on 02/12/2009
02/12/2009 08:55:02 ------------------------------------------------------------
02/12/2009 08:55:02
Executing scheduled command now.
02/12/2009 08:55:02
Executing Operating System command or script:
dsmc backup vm
02/12/2009 08:56:22 Finished command. Return code is: 8
02/12/2009 08:56:22 ANS1902E The PRESCHEDULECMD command failed. The scheduled event will not be executed.
02/12/2009 08:56:22 ANS1512E Scheduled event 'DAILY_INC_VCB' failed. Return code = 12.
02/12/2009 08:56:22 Sending results for scheduled event 'DAILY_INC_VCB'.
02/12/2009 08:56:22 Results sent to server for scheduled event 'DAILY_INC_VCB'.
------------------------------------------------------

 

[chad_small]

I haven't used VCB for backing up VM instances but usually a RC12 is due to permissions or locked files. Does it require domain level permissions to run that backup through VCB? Since the Scheduler typically runs under the system account anything requiring a domain permissions fail. That could be it, but its just a guess.

 

[greyhound]

Thanks for the response. I changed the schedule service to run with an account that has admin rights to the VCB proxy as well as the guest machine and now I receive a different error:


02/12/2009 12:40:12 --- SCHEDULEREC QUERY BEGIN
02/12/2009 12:40:12 --- SCHEDULEREC QUERY END
02/12/2009 12:40:12 Next operation scheduled:
02/12/2009 12:40:12 ------------------------------------------------------------
02/12/2009 12:40:12 Schedule Name: DAILY_INC_VCB
02/12/2009 12:40:12 Action: Command
02/12/2009 12:40:12 Objects: c:\progra~1\tivoli\tsm\baclient\vcb.bat
02/12/2009 12:40:12 Options:
02/12/2009 12:40:12 Server Window Start: 12:40:00 on 02/12/2009
02/12/2009 12:40:12 ------------------------------------------------------------
02/12/2009 12:40:12
Executing scheduled command now.
02/12/2009 12:40:12
Executing Operating System command or script:
c:\progra~1\tivoli\tsm\baclient\vcb.bat
02/12/2009 12:42:00 Finished command. Return code is: 8
02/12/2009 12:42:00 ANS1909E The scheduled command failed.
02/12/2009 12:42:00 ANS1512E Scheduled event 'DAILY_INC_VCB' failed. Return code = 8.
02/12/2009 12:42:00 Sending results for scheduled event 'DAILY_INC_VCB'.
02/12/2009 12:42:00 Results sent to server for scheduled event 'DAILY_INC_VCB'.
02/12/2009 12:42:00 ANS1483I Schedule log pruning started.
02/12/2009 12:42:00 ANS1484I Schedule log pruning finished successfully.
02/12/2009 12:42:00 TSM Backup-Archive Client Version 5, Release 5, Level 1.0
02/12/2009 12:42:00 Querying server for next scheduled event.
02/12/2009 12:42:00 Node Name: IMCNJVCB01_VCB
02/12/2009 12:42:00 Session established with server IMCNJTSM01_TSM: Windows
02/12/2009 12:42:00 Server Version 5, Release 5, Level 1.0
02/12/2009 12:42:00 Server date/time: 02/12/2009 12:41:53 Last access: 02/12/2009 12:40:29

 

[Zypher]

dsmerror.log

Hi,

What does dsmerror.log state in the VCB server?