ANR1401W error Mount request denied

[dexter1972]

Hi everyone, I've been getting the following error in TSM 5.2 AIX 5.1. The TSM actlog gives me the following error:
ANR1401W Mount request denied for volume L10050 - mount
failed.

Followed by :
ANR8381E LTO volume L10050 could not be mounted in drive
1311038533 (/dev/rmt18).

AIX errpt:
DE9A52D1 0505085108 I S rmt3 AAA1
DE9A52D1 0505084508 I S rmt19 AAA1
DE9A52D1 0505083908 I S rmt6 AAA1
DE9A52D1 0505083208 I S rmt18 AAA1
DE9A52D1 0505082608 I S rmt11 AAA1
DE9A52D1 0505082008 I S rmt12 AAA1
DE9A52D1 0505081408 I S rmt13 AAA1
DE9A52D1 0505080808 I S rmt7 AAA1
DE9A52D1 0505080108 I S rmt3 AAA1



I get this repeated in the log. It looks the the tape L10050 is bouncing from drive to drive producing this error:

I changed the tape volume to read only and this looks it stopped the problem. Is this the correct action??

Thanks again.

 

[farooq]

is that msg is comming for that perticular volume or all volumes
if so check you device class specification .. correct them and retry
and also check the status of the drives

 

[golfdork]

Errpt garbage

The errpt listing is a documented problem with updating the Atape/atldd drivers without reinstalling TSM device filesets. If you run errpt as root, you will see the real messages.

The fix is to uninstall the TSM devices fileset and reinstall it. There is something about the messages fileset that gets hosed up.

nouser@tsmserv1:/home/nouser> errpt
IDENTIFIER TIMESTAMP T C RESOURCE_NAME DESCRIPTION
A7AB4C8F 0505080708 I H rmt4 AAA0
A7AB4C8F 0505080208 I H rmt4 AAA0
E507DCF9 0505080208 I H rmt4 AAA2

root@tsmserv1:/> errpt
IDENTIFIER TIMESTAMP T C RESOURCE_NAME DESCRIPTION
A7AB4C8F 0505080708 I H rmt4 TAPE SIM/MIM RECORD
A7AB4C8F 0505080208 I H rmt4 TAPE SIM/MIM RECORD
E507DCF9 0505080208 I H rmt4 TAPE DRIVE NEEDS CLEANING

HTH

Kathi

 

[jasahl]

gd: you say this is a "documented problem". Any chance you could point me to where it's documented?

 

[quinstear]

As Farooq has put and from the original post it looks as if this is related to a single tape.

dexter1972 - are there any messages in the act log before the one you have posted that would give any further indication as to what the issue with the tape may be?

 

[jasahl]

Sorry, I was referring to the garbage description being returned when a non-root user runs errpt...

 

[quinstear]

jasahl, Yes I agree there will be errors in the AIX errpt as the OS sees the mount failure as an error.

 

[jasahl]

jasahl, Yes I agree there will be errors in the AIX errpt as the OS sees the mount failure as an error.

But why is the error description garbage for non-root users (description shows AAAx), but correct when root runs errpt?

 

[quinstear]

I found this if it is any help

"
If you are getting the descriptions "AAA0 -AAA4" in your errpt it means you need to
reinstall your Atape.driver. There are some problems with installing some S/W
products AFTER you have installed Atape.driver (even just another fileset will do
it.) This is sort of a known problem at IBM. Some of them tend to mess up the error
templates that Atape uses.

You don't have to remove and reinstall Atape just use installp with the -F option.
See man intallp for info and a specific example using -F option.

I would make sure my TSM server is halted before doing this and have a current
printout of lscfg in case you need to change/recreate some of your devices.
(Installing this does some work with odm and the like is why). I just did this here "
today with AIX 4.3.3.0 and Atape.driver 5.3.9.0 and it worked ok with no problems.