Just FYI, if you run dheapmon.exe from the task scheduler you
can see the output of all heaps without having to use the console.
-Jonathan
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Michael
Graff Andersen
Sent: Thursday, November 18, 2010 11:44 AM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] NetBackup Database Manager service
terminatederror 21
We have had an issue with Netbackup 7.0 where we had to
increase the non-interactive desktop heap size on our 2003 x64 master machines
Found EventID 26 in the system event log, at same time
as our problem
A long shot I known, but our vnetd service crashed every
other day until we increased the non-interactive desktop heap
We have used dheapmon8.1 to see the heap usage, you
have to be logged on to the console to see the non-interactive desktop
heap
2010/10/31 bdiddy <netbackup-forum AT backupcentral DOT com>
Im running netbackup 7.0.1 on 2003 x64. The server hardware
is new, an HP DL580. Once or twice a week the Netbackup Database Manager
service craps out causing a round of failed backups.
This appears in the windows eventlog.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
The NetBackup Database Manager service terminated with service-specific error
21 (0x15).
Symantec is stumped. Has anyone experienced this or have any ideas on how to
track down what could be causing it? Thanks
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