I've seen something similar to this before.... had some 3rd party monitoring 
software holding a lock open on a dll file that needed to be replaced. As 
others mentioned, has it been booted between the uninstall and the reinstall?

Look in %temp% for a Netbackup install log, should tell you which section of 
the process its falling down at.

Cheers,
Nic

Sent from my HTC

----- Reply message -----
From: "Peacock Dennis - dpeaco" <Dennis.Peacock AT acxiom DOT com>
Date: Fri, Sep 24, 2010 21:07
Subject: [Veritas-bu] Windows Client install blows up duringtheinstall....
To: "Martin, Jonathan" <JMARTI05 AT intersil DOT com>, "wts AT maine DOT edu" 
<wts AT maine DOT edu>, "VERITAS-BU AT mailman.eng.auburn DOT edu" <VERITAS-BU 
AT mailman.eng.auburn DOT edu>

Windows 2003 SP1

Thank You,
Dennis Peacock
EBCA
Acxiom Corporation
501-342-6232 (office)

From: Martin, Jonathan [mailto:JMARTI05 AT intersil DOT com]
Sent: Friday, September 24, 2010 2:56 PM
To: Peacock Dennis - dpeaco; wts AT maine DOT edu; VERITAS-BU AT 
mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Windows Client install blows up duringtheinstall....

“Run as Administrator” is only applicable to 2008/2008R2. Even if you have the 
administrator privilege, you don’t use it automatically in Windows 2008 by 
default. (This behavior can be turned off.)

Which OS version is this client?

-Jonathan

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Peacock 
Dennis - dpeaco
Sent: Friday, September 24, 2010 3:48 PM
To: wts AT maine DOT edu; VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Windows Client install blows up duringtheinstall....

Wayne,
Thank you. I did open a ticket and have the server rebooted after the NBU 5.1 
was uninstalled. I’ll go try the “run as administrator” but I don’t think that 
that will matter any since I’m on the box as an admin. I’ll also try the 
turning off of the A/V stuff.

Thank You,
Dennis Peacock
EBCA
Acxiom Corporation
501-342-6232 (office)

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Wayne T 
Smith
Sent: Friday, September 24, 2010 2:45 PM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Windows Client install blows up during theinstall....

Judy's recommendation to "run as administrator" is a good one.  That an older 
version was uninstalled makes the hair on the back of my neck tingle ... 
because of the uninstall, I recommend a Windows reboot before installing 6.5 
... and if anything NBUish happens on the reboot, reboot again.  Turn 
Anti-Virus off temporarily and try the install again.  (I don't have a lot of 
Windows machines either, but these (3) actions have allowed the NBU 6.5 install 
to complete for me (when it didn't on the machine owner's first try).

I've had it suggested from someplace that defining a policy for the client and 
opening the vnetd port (13724) first is needed, but that has NOT been true for 
my cases (I usually open the firewalls after install and define an NBU policy 
after that).

Cheers, Wayne
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