The hacker
argument? PUHLEEZE. The hacker/theft is far more determined and
won’t be stopped or even bothered by having to script his way around a poorly
architected website. Any more than a decent hacker is stopped by Apple’s
DRM-full songs. Takes about 2 seconds to rip that stuff
out.
Just like DRM, all this
does is make it harder for real people to do their
job.
________________________________________________________
Curtis
Preston | VP Data
Protection
GlassHouse
Technologies, Inc.
T: +1 760 710 2004 | C: +1 760 419 5838 | F: +1 760
710 2009
cpreston AT glasshouse DOT com
| www.glasshouse.com
Infrastructure ::
Optimized
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Martin, Jonathan
Sent: Thursday, May 29, 2008 7:09
AM
To:
veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] FYI - Symantec
made a change to their FTP(nolongerallows
list)
I definitely think your
sales team should be giving you some sort of response to this. But its not
like Symantec isn't listening. We know from posts here (and I actually got
a phone call once) that they are making changes where they can to accommodate
us. However, this public FTP thing has got to die. I support a
number of software titles and no one in the industry posts public FTP or
HTTP copies of their softwares unless its a DEMO. Its just too easy now
days to download a key from some crack website and plug that into the software
you FTPd. To be honest, I'm not surprised Symantec didn't do this
earlier. They need to protect their intellectual property from
piracy. End of story.
But to your points,
their website is a pain in the butt compared to FTP and someone here even said
the website didn't work for large downloads (that sucks.) There are
obvious middle points here and we need to suggest
those.
1) Login Accounts using
our Symantec.com credentials for FTP
2) A non-webscripted
way to get to FTP and HTTP URLs of downloads we want (protected, of
course)
3) Only post patches to
the FTP public site (what use is stealing a patch?)
Its not like Symantec
killed public FTP just to piss everyone off. And I don't know that
they are going to reverse course. So perhaps we can find some middle
ground that meets both their needs and ours?
-Jonathan
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Peacock Dennis -
dpeaco
Sent: Thursday, May 29,
2008 9:15 AM
To:
Jared.Seaton AT mylanlabs DOT com; Michael Graff Andersen
Cc:
veritas-bu-bounces AT mailman.eng.auburn DOT edu;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] FYI - Symantec
made a change to their FTP (nolongerallows list)
Unfortunately, Symantec
isn’t listening to anyone any more. We own and purchase a LOT of Netbackup,
Legato, and Backup Express and we pushed all the way through our Netbackup Sales
Rep and support rep about the lack of tech support response as well as how poor
their website is to navigate to find ANYTHING worth while to include the awful
way of “hunting” for a flippin patch for Netbackup. Needless to say…there’s been
zero response from them in about a year now.
Thank
You,
Dennis
Peacock
EBCA
Acxiom
Corporation
501-342-6232
(office)
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
Jared.Seaton AT mylanlabs DOT com
Sent: Wednesday, May 28, 2008 9:32
PM
To: Michael Graff
Andersen
Cc:
veritas-bu-bounces AT mailman.eng.auburn DOT edu;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] FYI - Symantec
made a change to their FTP (no longerallows
list)
This is terrible, I
have always used the FTP to get MPs, etc because I need them for multiple
platforms and it is much easier to queue everything up in <insert your ftp
client here> than using the website and getting each one
individually.
ALSO, I find the Symantec site
EXTREMELY painful to use, the search function is almost unusable, nothing seems
organized; this is terrible news. :'-(
I have been using
Google to find technotes for netbackup using the following url: (searches
seer.entsupport.symantec.com for "netbackup" and anything within the past
month)
http://www.google.com/search?hl=en&q=site%3Aseer.entsupport.symantec.com+netbackup&as_qdr=m
Jared M. Seaton
Recovery
Administrator
Mylan Inc.
304-554-5926
304-685-1389 (Cell)
"Michael
Graff Andersen" <mian71 AT gmail DOT com>
Sent by:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
05/28/2008 04:36
PM |
To |
"Justin Piszcz"
<jpiszcz AT lucidpixels DOT com> |
cc |
veritas-bu AT mailman.eng.auburn DOT edu
|
Subject |
Re: [Veritas-bu] FYI -
Symantec made a change to their FTP (no longerallows
list) |
|
Think we all should
complain, especially as the java download dosn't
really work for the big files.
And they are refering to the ftp site in numerous technotes,
makes
absolutely no sense to have a
pub(lic) area that can't be browsed.
my 10 cent
Michael
2008/5/28, Justin Piszcz
<jpiszcz AT lucidpixels DOT com>:
>
> On Wed,
28 May 2008, Curtis Preston
wrote:
>
> > Now THAT'S just ridiculous
> >
>
>
> > Curtis Preston | VP Data
Protection
> > GlassHouse
Technologies, Inc.
>
>
>
> Agree and I asked if this change would be reversed-- it
will not be, one
> must use the
website for everything now FYI.
>
>
>
_______________________________________________
> Veritas-bu maillist -
Veritas-bu AT mailman.eng.auburn DOT edu
>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
>
_______________________________________________
Veritas-bu maillist -
Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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