Unfortunately, Symantec isn’t
listening to anyone any more. We own and purchase a LOT of Netbackup, Legato,
and Backup Express and we pushed all the way through our Netbackup Sales Rep
and support rep about the lack of tech support response as well as how poor
their website is to navigate to find ANYTHING worth while to include the awful
way of “hunting” for a flippin patch for Netbackup. Needless to say…there’s
been zero response from them in about a year now.
Thank You,
Dennis Peacock
EBCA
Acxiom Corporation
501-342-6232 (office)
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jared.Seaton AT mylanlabs DOT com
Sent: Wednesday, May 28, 2008 9:32
PM
To: Michael Graff Andersen
Cc:
veritas-bu-bounces AT mailman.eng.auburn DOT edu; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] FYI -
Symantec made a change to their FTP (no longerallows list)
This is terrible, I have always used the FTP to get
MPs, etc because I need them for multiple platforms and it is much easier to
queue everything up in <insert your ftp client here> than using the
website and getting each one individually.
ALSO,
I find the Symantec site EXTREMELY painful to use, the search function is
almost unusable, nothing seems organized; this is terrible news. :'-(
I have been using Google to find technotes for netbackup using the following
url: (searches seer.entsupport.symantec.com for "netbackup" and
anything within the past month)
http://www.google.com/search?hl=en&q=site%3Aseer.entsupport.symantec.com+netbackup&as_qdr=m
Jared M. Seaton
Recovery Administrator
Mylan Inc.
304-554-5926
304-685-1389 (Cell)
|
"Michael Graff
Andersen" <mian71 AT gmail DOT com>
Sent
by: veritas-bu-bounces AT mailman.eng.auburn DOT edu
05/28/2008 04:36 PM
|
|
To
|
"Justin Piszcz"
<jpiszcz AT lucidpixels DOT com>
|
|
cc
|
veritas-bu AT mailman.eng.auburn DOT edu
|
|
Subject
|
Re: [Veritas-bu] FYI - Symantec made a change
to their FTP (no longerallows list)
|
|
Think
we all should complain, especially as the java download dosn't
really work for the big files.
And they are refering to the ftp site in numerous
technotes, makes
absolutely no sense to have a pub(lic) area that
can't be browsed.
my 10 cent
Michael
2008/5/28, Justin Piszcz
<jpiszcz AT lucidpixels DOT com>:
>
> On Wed, 28 May 2008, Curtis Preston wrote:
>
> > Now THAT'S just ridiculous
> >
> >
> > Curtis Preston | VP Data
Protection
> > GlassHouse Technologies, Inc.
> >
>
> Agree and I asked if this change would be
reversed-- it will not be, one
> must use the website for everything now FYI.
>
>
> _______________________________________________
> Veritas-bu maillist -
Veritas-bu AT mailman.eng.auburn DOT edu
>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
>
_______________________________________________
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http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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