Veritas-bu

[Veritas-bu] Need help with Windoze clients

2005-12-08 03:04:12
Subject: [Veritas-bu] Need help with Windoze clients
From: simon.weaver AT astrium.eads DOT net (WEAVER, Simon)
Date: Thu, 8 Dec 2005 08:04:12 -0000
This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

------_=_NextPart_001_01C5FBCD.F9DAA310
Content-Type: text/plain


Hi Bill
Have you rebooted the clients since the problem started? Again, if there is
a DNS issue, try just using the IP Address of the client and see if that
helps.
Also verify the client is installed and configured to talk to your NBU
Server.
 
Hope this helps
 
 

Simon Weaver
Technical Support
Windows Domain Administrator 

EADS Astrium
Tel: 02392-708598 

Email: Simon.Weaver AT Astrium.eads DOT net 

-----Original Message-----
From: Jorgensen, Bill [mailto:Bill_Jorgensen AT csgsystems DOT com] 
Sent: 07 December 2005 18:33
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Need help with Windoze clients


Hey Guys:
 
I need help again (not a surprise). I have some Windows clients (W2003
server) that keep giving me 54's or 59's for error codes. I do not have any
admin rights to the servers. Would you know what I can tell the admins in an
effort to get things resolved? I am running NBU 5.1 on Solaris 9.
 
This is what bperror -S gives me:
root[:/]# bperror -S 54
timed out connecting to client
The server could not complete the connection to the client. The accept
system or winsock call timed out after 60 seconds.
root[:/]# bperror -S 59
access to the client was not allowed
The master or media server is trying to access the client, but the server is
not recognized by the client as a valid server.
 
I have tried putting the IPs of the clients within the master server's
/etc/inet/hosts file thinking that maybe that would help (long shot). It
looks like there may be a DNS issue on their end, but I would like to hear
it from people in the trenches.
 
Thanks in advance! I appreciate any feedback,
 
Bill



This email is for the intended addressee only.
If you have received it in error then you must not use, retain, disseminate or 
otherwise deal with it.
Please notify the sender by return email.
The views of the author may not necessarily constitute the views of EADS 
Astrium Limited.
Nothing in this email shall bind EADS Astrium Limited in any contract or 
obligation.

EADS Astrium Limited, Registered in England and Wales No. 2449259
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
------_=_NextPart_001_01C5FBCD.F9DAA310
Content-Type: text/html

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<TITLE>Message</TITLE>

<META content="MSHTML 6.00.2900.2180" name=GENERATOR></HEAD>
<BODY>
<DIV><SPAN class=517320308-08122005><FONT face=Arial color=#0000ff size=2>Hi 
Bill</FONT></SPAN></DIV>
<DIV><SPAN class=517320308-08122005><FONT face=Arial color=#0000ff size=2>Have 
you rebooted the clients since the problem started? Again, if there is a DNS 
issue, try just using the IP Address of the client and see if that 
helps.</FONT></SPAN></DIV>
<DIV><SPAN class=517320308-08122005><FONT face=Arial color=#0000ff size=2>Also 
verify the client is installed and configured to talk to your NBU 
Server.</FONT></SPAN></DIV>
<DIV><SPAN class=517320308-08122005><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=517320308-08122005><FONT face=Arial color=#0000ff size=2>Hope 
this helps</FONT></SPAN></DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-gb><B><FONT face=Arial color=#0000ff size=2>Simon 
Weaver</FONT></B><FONT face=Arial><BR></FONT><B><FONT face=Arial color=#0000ff 
size=2>Technical Support</FONT></B><FONT face=Arial><BR></FONT><B><FONT 
face=Arial color=#0000ff size=2>Windows Domain Administrator</FONT></B><FONT 
face=Arial> </FONT></SPAN></P>
<P><SPAN lang=en-gb><B><I><FONT face=Arial size=2>EADS 
Astrium</FONT></I></B><I></I><FONT face=Arial><BR></FONT><B></B><B><I><FONT 
face=Arial size=2>Tel: 02392-70</FONT><FONT face=Arial 
size=2>8598</FONT></I></B><I></I><FONT face=Arial> </FONT></SPAN></P>
<P><SPAN lang=en-gb><B><FONT face=Arial color=#ff0000 size=2>Email: 
Simon.Weaver AT Astrium.eads DOT net</FONT></B><FONT face=Arial> 
</FONT></SPAN></P>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
  <DIV></DIV>
  <DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT 
  face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Jorgensen, Bill 
  [mailto:Bill_Jorgensen AT csgsystems DOT com] <BR><B>Sent:</B> 07 December 
2005 
  18:33<BR><B>To:</B> veritas-bu AT mailman.eng.auburn DOT 
edu<BR><B>Subject:</B> 
  [Veritas-bu] Need help with Windoze clients<BR><BR></FONT></DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial size=2>Hey 
  Guys:</FONT></SPAN></DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial size=2>I need help again 
  (not a surprise). I have some Windows clients (W2003 server) that keep giving 
  me 54's&nbsp;or 59's for error codes. I do not have any admin rights to the 
  servers. Would you know what I can tell the admins in an effort to get things 
  resolved? I am running NBU 5.1 on Solaris 9.</FONT></SPAN></DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial size=2>This is what 
  bperror -S gives me:</FONT></SPAN></DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial size=2>root[:/]# bperror 
  -S 54<BR>timed out connecting to client<BR>The server could not complete the 
  connection to the client. The accept system or winsock call timed out after 
60 
  seconds.<BR>root[:/]# bperror -S 59<BR>access to the client was not 
  allowed<BR>The master or media server is trying to access the client, but the 
  server is not recognized by the client as a valid server.</FONT></SPAN></DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial size=2>I have tried 
  putting the IPs of the clients within the master server's /etc/inet/hosts 
file 
  thinking that maybe that would help (long shot). It looks like there may be a 
  DNS issue on their end, but I would like to hear it from people in the 
  trenches.</FONT></SPAN></DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial size=2>Thanks in 
advance! 
  I appreciate any feedback,</FONT></SPAN></DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=399562518-07122005><FONT face=Arial 
  size=2>Bill</FONT></SPAN></DIV></BLOCKQUOTE></BODY></HTML>

<table><tr><td bgcolor=#ffffff><font color=#000000>This email is for the 
intended addressee only.<br>
If you have received it in error then you must not use, retain, disseminate or 
otherwise deal with it.<br>
Please notify the sender by return email.<br>
The views of the author may not necessarily constitute the views of EADS 
Astrium Limited.<br>
Nothing in this email shall bind EADS Astrium Limited in any contract or 
obligation.<br>
<br>
EADS Astrium Limited, Registered in England and Wales No. 2449259<br>
Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, 
England<br>
</font></td></tr></table>
------_=_NextPart_001_01C5FBCD.F9DAA310--