Veritas-bu

[Veritas-bu] Linux Client troubleshooting

2005-09-23 15:41:25
Subject: [Veritas-bu] Linux Client troubleshooting
From: tom.tschida AT guidant DOT com (Tschida, Tom (C)(STP))
Date: Fri, 23 Sep 2005 14:41:25 -0500
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you may want to check the /etc/xinetd.d file.  Linux uses that rather
than the /etc/inetd.conf.  If you don't have that setup, there will be
no communication taking place.
=20
Tom

________________________________

From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Piszcz,
Justin
Sent: Friday, September 23, 2005 1:56 PM
To: Lewick, Taylor; veritas-bu
Subject: RE: [Veritas-bu] Linux Client troubleshooting



A wild guess, cd /usr/openv/bin; ldd *

Do you have the libc-compat- libraries installed?

This may be one reason for those errors.

Make sure all your binaries are properly linked to all libraries.

=20

________________________________

From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Lewick,
Taylor
Sent: Friday, September 23, 2005 2:32 PM
To: veritas-bu
Subject: [Veritas-bu] Linux Client troubleshooting

=20

Hi all, I have installed the NetBackup client to a Linux machine and I
am having trouble getting the backups to work.

=20

I have installed on several other Linux machines at same OS levels/NB
Client versions with no problems.

=20

Whenever I try a backup the status ends in 57, client connection
refused.

=20

I verified its not a firewall issue.  I actually had the firewall guy
show me the ports he has granted access for on this server.

I did all the troubleshoointg, i.e. telnet hostname 13782, check inetd.d
directory, netstat -an |grep 1378 shows Listening on these ports, etc...

=20

The only thing I can find, when I login to the Linux Server and do
nslookups or digs everything is find for name resolution.

But when I run bpclntcmd -server master-server I get the following...

=20

./bpclntcmd -hn master

host master: master.domain at 1.1.1.1 (0x4f340a0a)

checkhname: aliases:

=20

and instead of completing and giving me back my prompt, it hangs at the
checkhname: aliases.

=20

Has anyone seen anything like this before?  I'm hoping someone here can
shed some light before I have to go to the hell that is opening a case
with Veritas Support...

=20

Thanks,

Taylor

=20


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<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D738533919-23092005>you may want to check the /etc/xinetd.d =
file.&nbsp;=20
Linux uses that rather than the /etc/inetd.conf.&nbsp; If you don't have =
that=20
setup, there will be no communication taking place.</SPAN></FONT></DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D738533919-23092005></SPAN></FONT>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><FONT face=3DArial color=3D#0000ff =
size=3D2><SPAN=20
class=3D738533919-23092005>Tom</SPAN></FONT></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> =
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of =
</B>Piszcz,=20
Justin<BR><B>Sent:</B> Friday, September 23, 2005 1:56 PM<BR><B>To:</B> =
Lewick,=20
Taylor; veritas-bu<BR><B>Subject:</B> RE: [Veritas-bu] Linux Client=20
troubleshooting<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=3DSection1>
<P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">A wild guess, =
cd=20
/usr/openv/bin; ldd *<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Do you have =
the=20
libc-compat- libraries installed?<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">This may be =
one reason=20
for those errors.<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Make sure all =
your=20
binaries are properly linked to all =
libraries.<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
<DIV>
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<P class=3DMsoNormal><B><FONT face=3DTahoma size=3D2><SPAN=20
style=3D"FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: =
Tahoma">From:</SPAN></FONT></B><FONT=20
face=3DTahoma size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Tahoma">=20
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B><SPAN=20
style=3D"FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Lewick, =
Taylor<BR><B><SPAN=20
style=3D"FONT-WEIGHT: bold">Sent:</SPAN></B> Friday, September 23, 2005 =
2:32=20
PM<BR><B><SPAN style=3D"FONT-WEIGHT: bold">To:</SPAN></B> =
veritas-bu<BR><B><SPAN=20
style=3D"FONT-WEIGHT: bold">Subject:</SPAN></B> [Veritas-bu] Linux =
Client=20
troubleshooting</SPAN></FONT><o:p></o:p></P></DIV>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt"><o:p>&nbsp;</o:p></SPAN></FONT></P>
<DIV>
<DIV>
<DIV>
<DIV>
<DIV>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">Hi all, I have installed the =
NetBackup=20
client to a Linux machine and I am having trouble getting the backups to =

work.</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: =
navy">&nbsp;</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">I have installed on several other =
Linux=20
machines at same OS levels/NB Client versions with no=20
problems.</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: =
navy">&nbsp;</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">Whenever I try a backup the =
status ends in=20
57, client connection refused.</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: =
navy">&nbsp;</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">I verified its not a firewall =
issue.&nbsp;=20
I actually had the firewall guy show me the ports he has granted access =
for on=20
this server.</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">I did all the troubleshoointg, =
i.e. telnet=20
hostname 13782, check inetd.d directory, netstat &#8211;an |grep 1378 =
shows Listening=20
on these ports, etc&#8230;</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: =
navy">&nbsp;</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">The only thing I can find, when I =
login to=20
the Linux Server and do nslookups or digs everything is find for name=20
resolution.</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">But when I run bpclntcmd =
&#8211;server=20
master-server I get the following&#8230;</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: =
navy">&nbsp;</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">./bpclntcmd -hn=20
master</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">host master: master.domain at =
1.1.1.1=20
(0x4f340a0a)</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">checkhname:=20
aliases:</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: =
navy">&nbsp;</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">and instead of completing and =
giving me=20
back my prompt, it hangs at the checkhname:=20
aliases.</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: =
navy">&nbsp;</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: navy">Has anyone seen anything like =
this=20
before?&nbsp; I&#8217;m hoping someone here can shed some light before I =
have to go to=20
the hell that is opening a case with Veritas=20
Support&#8230;</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: =
navy">&nbsp;</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: =
navy">Thanks,</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><st1:City w:st=3D"on"><st1:place w:st=3D"on"><FONT=20
face=3D"Times New Roman" color=3Dnavy size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt; COLOR: =
navy">Taylor</SPAN></FONT></st1:place></st1:City><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" size=3D3><SPAN=20
style=3D"FONT-SIZE: =
12pt">&nbsp;<o:p></o:p></SPAN></FONT></P></DIV></DIV></DIV></DIV></DIV></=
DIV></BODY></HTML>

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