Veritas-bu

[Veritas-bu] Linux Client troubleshooting

2005-09-23 14:55:58
Subject: [Veritas-bu] Linux Client troubleshooting
From: jpiszcz AT servervault DOT com (Piszcz, Justin)
Date: Fri, 23 Sep 2005 14:55:58 -0400
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A wild guess, cd /usr/openv/bin; ldd *

Do you have the libc-compat- libraries installed?

This may be one reason for those errors.

Make sure all your binaries are properly linked to all libraries.

=20

________________________________

From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Lewick,
Taylor
Sent: Friday, September 23, 2005 2:32 PM
To: veritas-bu
Subject: [Veritas-bu] Linux Client troubleshooting

=20

Hi all, I have installed the NetBackup client to a Linux machine and I
am having trouble getting the backups to work.

=20

I have installed on several other Linux machines at same OS levels/NB
Client versions with no problems.

=20

Whenever I try a backup the status ends in 57, client connection
refused.

=20

I verified its not a firewall issue.  I actually had the firewall guy
show me the ports he has granted access for on this server.

I did all the troubleshoointg, i.e. telnet hostname 13782, check inetd.d
directory, netstat -an |grep 1378 shows Listening on these ports, etc...

=20

The only thing I can find, when I login to the Linux Server and do
nslookups or digs everything is find for name resolution.

But when I run bpclntcmd -server master-server I get the following...

=20

./bpclntcmd -hn master

host master: master.domain at 1.1.1.1 (0x4f340a0a)

checkhname: aliases:

=20

and instead of completing and giving me back my prompt, it hangs at the
checkhname: aliases.

=20

Has anyone seen anything like this before?  I'm hoping someone here can
shed some light before I have to go to the hell that is opening a case
with Veritas Support...

=20

Thanks,

Taylor

=20


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<div class=3DSection1>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>A wild guess, cd /usr/openv/bin; =
ldd *<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Do you have the libc-compat- =
libraries installed?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>This may be one reason for those =
errors.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'>Make sure all your binaries are =
properly
linked to all libraries.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font =
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<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span =
style=3D'font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font =
size=3D2
face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma'>
veritas-bu-admin AT mailman.eng.auburn DOT edu =
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]
<b><span style=3D'font-weight:bold'>On Behalf Of </span></b>Lewick, =
Taylor<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, September =
23, 2005
2:32 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> veritas-bu<br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Veritas-bu] =
Linux Client
troubleshooting</span></font><o:p></o:p></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div>

<div>

<div>

<div>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>Hi all, I have installed the =
NetBackup
client to a Linux machine and I am having trouble getting the backups to =
work.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font><o:p></o:p></p>=


<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>I have installed on several other =
Linux
machines at same OS levels/NB Client versions with no =
problems.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font><o:p></o:p></p>=


<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>Whenever I try a backup the status =
ends in
57, client connection refused.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font><o:p></o:p></p>=


<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>I verified its not a firewall =
issue.&nbsp;
I actually had the firewall guy show me the ports he has granted access =
for on
this server.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>I did all the troubleshoointg, =
i.e. telnet
hostname 13782, check inetd.d directory, netstat &#8211;an |grep 1378 =
shows
Listening on these ports, etc&#8230;</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font><o:p></o:p></p>=


<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>The only thing I can find, when I =
login to
the Linux Server and do nslookups or digs everything is find for name
resolution.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>But when I run bpclntcmd =
&#8211;server
master-server I get the following&#8230;</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font><o:p></o:p></p>=


<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>./bpclntcmd -hn =
master</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>host master: master.domain at =
1.1.1.1
(0x4f340a0a)</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>checkhname: =
aliases:</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font><o:p></o:p></p>=


<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>and instead of completing and =
giving me
back my prompt, it hangs at the checkhname: =
aliases.</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font><o:p></o:p></p>=


<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>Has anyone seen anything like this
before?&nbsp; I&#8217;m hoping someone here can shed some light before I =
have
to go to the hell that is opening a case with Veritas =
Support&#8230;</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>&nbsp;</span></font><o:p></o:p></p>=


<p class=3DMsoNormal><font size=3D3 color=3Dnavy face=3D"Times New =
Roman"><span
style=3D'font-size:12.0pt;color:navy'>Thanks,</span></font><o:p></o:p></p=
>

<p class=3DMsoNormal><st1:City w:st=3D"on"><st1:place w:st=3D"on"><font =
size=3D3
  color=3Dnavy face=3D"Times New Roman"><span =
style=3D'font-size:12.0pt;color:navy'>Taylor</span></font></st1:place></s=
t1:City><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

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