Veritas-bu

[Veritas-bu] Linux restore problems ...

2005-08-02 16:14:40
Subject: [Veritas-bu] Linux restore problems ...
From: wtsmith AT maine DOT edu (Wayne T Smith)
Date: Tue, 02 Aug 2005 16:14:40 -0400
My Solaris NetBackup server is v5.1MP3 and I have a problem with some 
Linux restores.  On a few machines a full restore results in some 
(many!) files not being restored.  Some files are restored; others 
aren't.  If I pick one of the "problem" files and restore just it, I get 
a status code 5, with a "Socket write failed" error, 9-11 minutes into 
the restore.  An example Admin Console log is listed below. Failures are 
always 9-11 minutes into the restore, with the below example almost 
exactly 10 minutes.

A restore to another Linux machine (version & MP do not seem to matter) 
results in the same error.  However, a restore to my backup server 
succeeds!   For what it is worth, the data was backed up with NetBackup 
v4.5MP5.

I could use suggestions for how to debug this problem (socket write 
failed is not very informative) and any suggestions on settings to 
tweak, should that be the problem.

(My master/media server has the following timeouts reported: Client 
connect timeout: 900 seconds, Client read timeout: 1800 seconds, Media 
server connect timeout: 60 seconds, Use OS dependent timeouts is 
checked.  On the client, the Client read timeout is 300 seconds).

Thanks and cheers, wayne


ash:~$ less /usr/openv/netbackup/logs/user_ops/wsmith/logs/jbpUJAmua4gi.log
Restore started 08/02/2005 14:45:49

14:45:57 (248339.xxx) Restore job id 248339 will require 1 image.
14:45:57 (248339.xxx) Media id NB0361 is needed for the restore.
14:45:57 (248339.xxx) Media id NB0263 is needed for the restore.
14:45:57 (248339.xxx) Media id NB0145 is needed for the restore.

14:46:02 (248339.001) Restoring from image created Sat 30 Jul 2005 
12:19:57 AM EDT
14:46:10 (248339.001) INF - Waiting for mount of media id NB0263 on 
server ash for reading.
14:53:56 (248339.001) INF - Waiting for positioning of media id NB0263 
on server ash for reading.
14:54:31 (248339.001) INF - Beginning restore from server ash to client 
cedar.unet.maine.edu.
15:04:37 (248339.001) The following files/folders were not restored:
15:04:38 (248339.001) UTF - 
/usr/local/blackboard/content/vi/bb_bb60/courses/1/00230_K_042/groups/_9839_1/_276333_1/Presenta
tion.ppt
15:04:39 (248339.001) Status of restore from image created Sat 30 Jul 
2005 12:19:57 AM EDT = socket write failed

15:04:40 (248339.xxx) INF - Status = the restore failed to recover the 
requested files.

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